The best thing about Sears is that they price-match/beat the price as long as you have a written quote from another store. The worst part about Sears is the staff. They don't know much about the products they sell and you need to be fully aware of their promotions or pricing policies so that you can inform them. The delivery service and repair service are not Sears--they are contracted and have vested interest. The first fridge we purchased was dropped off the back of the truck and we were offered cash to still accept the delivery--unbelievable! Repair took many visits, many phone calls and much frustration. Just went in to purchase a mattress and spent 30 minutes listening to the sales rep talk about how horrible the company has become. No more Sears---sorry!
- Approximate cost of services:
- $8,500.00