Furniture Depot

333 Lincoln Ave Lancaster OH 43130
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Reviews for Furniture Depot

Average customer rating:
0 10 (2 reviews)

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1 review , OH

Living Room Set

DO NOT BUY FROM THIS PLACE. We paid for our order in full, they said it would take 2-3 weeks for our furniture to arrive. It took 2 months before we got our furniture. When it arrived the wood that was on the front was scratched, chipped and on the chair had a big crack in it. Both the chair and the couch was damaged this way. I called to complain and they said they would repair it that they needed to order the wood, to give them two weeks. Its been 8 months now and the couch and chair are still damaged. Every time we call to see what is going on they put us on hold and never answer. We went to the store to complain and he told us to wait while he found the records. Then in about 10 minutes the police was there to escort us from the property. We bought new furniture and it was damaged to the point where we are embarrassed to have company over. It looks like something you would pick up on the side of the road. AVOID THIS STORE at all costs. You have been warned. THEY SELL JUNK and are your friend till you buy the goods then they will do everything they can to avoid you. Having the police escort us from the property was a bit much, we are currently taking them to court. I will get my money back one way or another even if it means bricks through their front windows. I will have my revenge.

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Unhappy furniture buyer
Unhappy furniture buyer
1 review Pleasantville, OH

First Review


Couch and love seat

I purchased a living room outfit from Furniture Depot. They delivered it in the back of a pickup truck and the drivers ripped it and stained it while placing it in my home. The loveseat was lumpy (the foam sticks out in the side). To make a long story short- after much arguing with West (the manager) and the delivery drivers who told me to "kiss their a**" despite the fact that we are professionals and do not use that type of language- they agreed to replace the couch that night. They refused to replace the love seat. They brought back a couch and placed it on our porch and refused to take it in the house. I called West and explained that they would need to bring it in the home since we paid $59 for delivery and that is part of delivery- he refused to make the drivers do so. I asked what he was going to do about the loveseat and the lumps in it and he proceeded to tell me it is delivered and so now it is mine no matter what condition it is in. We did not sign the slip stating we received it and we asked for them to take it back and return our money. Under Ohio revised code any consumer can return merchandise and ask for a refund within 3 days of purchase. West told me the same thing the delivery driver did which was to . "Kiss his a**." I am in the process of suing the furniture company as well as the delivery drivers. All would be well to avoid this company at all costs unless you want an expensive headache.

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