I purchased a sofa and a section in mid-august from this store. Chris assured me that the furniture would be delivered in 4-6 weeks and that he would call me around the 3 week mark so that I could book the freight elevator in my building. I still haven't received the furniture. Chris does not pick up the phone (I have tried calling over 20 times) and sent him several emails which he has ignored. I will never purchase anything from this store again nor will I recommend it to anyone else. This experience has been a nightmare. I don't understand how this place is still in business.