We used Energy Crew in 2014 and they were great. Not sure if the ownership or management has changed, but we used them again for a move last month and it was a truly horrible experience. The lead mover was rude, aggressive, and unprofessional. He insisted that the stair railing and door had to be removed in order to move our sofa out, despite it being brought into the space in a few minutes without issues. To top it off, he damaged our sofa by dragging it on the floor and walls and when we called the office to address this, they didn't even bother returning our calls. Stay FAR away from this company if you are looking for a professional moving service.