Fred used to be good. But now it seems like his popularity has gone to his head. The people I recommended him to have said he never answers or return the calls. While being very unreliable in emergency situations, he has started charging unrealistic prices. I have stopped recommending him to anyone now.
- Company Response
Hi, Ac Dc appliance service remains focused on customer satisfaction and as a company have remained the best in prices throughout the years. We care for all of our customers equally and if you do not receive an immediate response to a phone call (during business hours) it is likely we be potentially busy with other customers, so we advise all of our customers to leave a voicemail if possible or call us back if necessary. As we have stated in our advertisements etc. We are not obligated to take emergency calls, however we try our very best to address them as early as possible. The very few customers who have contacted us of any issue we have spoken to have come to a satisfying conclusion with. We urge you to please contact us and speak to us as our only goal is to satisfy all of our customers.