House Smart Home Improvements

Windows & Doors Installation & Service
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Reviews for House Smart Home Improvements

Average customer rating:
9.5 10 (149 reviews)

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Johanna in Langley
Johanna in Langley
1 review Langley, BC
10/10

Professional and friendly service

Everyone involved was very friendly and provided prompt and professional service. The installation was quick, clean, and efficient. Office staff, installers and sales person were all really friendly, approachable and knowledgeable.

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Company Response

Hello Johanna,
Thank you for your review! We are pleased to hear that your experience with our entire team was so positive. We hope you are enjoying your new energy efficient windows. Thank you again for your business and a reminder, if you refer a friend or relative to House Smart we will send you $200 for every referral that turns into a sale. --Grace, House Smart, 604-945-1904

Monique in Abbotsford
Monique in Abbotsford
1 review Mission, BC
6/10

Half our home

We heard about House Smart from our neighbours, so we had their sales guy over. He went through his pitch and it was more expensive than we thought, so we had to think about it. When we called him back to go with half the project, it was like a brand new conversation- he forgot what we talked about previously. He did end up honouring everything we discussed previously. Then we had another guy come to take proper measurements, and eventually the installation crew. It took a while because we had a window custom-made for our kitchen. When the crew did the installation my husband was around and inspected their work. First, they forgot our custom window (which is the whole reason we had to wait so long in the first place). The boss ended up driving it out separately that same day so it could be installed. They also also forgot locks to the screen door and some other little things with the other window, which was apparently due to a junior worker on their team. Overall, I like our sliding glass door, but not a fan of their windows in general because of a weak safety on them. The custom window, however, is fantastic! It was much more expensive, but worth it. That's the way to go, if you have the money for it. I think we'll seriously save up in order to get all of our other ones custom too.

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Company Response

Hello Monique,
Thank you for your review! We are happy to read you love your new sliding glass door and custom Vinyltek window. We are confident in our windows, which is why we offer a lifetime warranty on the frame, sealed unit, installation and labour on them, if you ever have an issue with your windows, please do not hesitate to contact our office. We apologize that you encountered some hiccups during your install and appreciate you letting us know so that we may improve from it. We look forward to the opportunity to earn your business again. --Grace, House Smart, 604-945-1904

Johnboy in Coquitlam
Johnboy in Coquitlam
1 review Coquitlam, BC
10/10

Windows and sliding doors

A very professional job done at our townhouse. Bryan our salesperson was the best. Courteous, professional and very knowledgeable in all questions asked of him. Install crew wonderful. Thanks to everyone. J&C Mihic

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Company Response

Hello John,
Thank you for your review! We are pleased to hear about your positive experience with House Smart. Bryan has always been a valuable part of our team, it is great to know that his knowledge and experience help him stand out. We will be sure to pass on your kind words. Thank you again for your business. --Grace, House Smart, 604-945-1904

Private User
Private User
Private User reviews Coquitlam, BC
10/10

New Windows

It all started with a very detailed and informative sales presentation, explaining the product and work in a very clear manner. The day of install the crew showed up at the said time, were extremely quick and efficient without a detriment to the quality of work. They were all done in about 4-1/2 hours, cleaned up after themselves and took all the garbage away with them. I am extremely pleased with their service from start to finish. Thanks House Smart for my fantastic new windows !

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Company Response

Hello,
Thank you for your review! We appreciate you sharing your positive experience and we are happy to hear you are already enjoying your new energy efficient windows! Thank you again for your business. --Grace, House Smart, 604-945-1904

Mike H in Maple Ridge
Mike H in Maple Ridge
1 review Maple Ridge, BC
10/10

Windows for a renovation

Great company, prompt responses to our questions and emails. Scheduled the install quickly, arrived to site on time, great quality products, and finished the project quickly we are very satisfied!

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Company Response

Hello Mike,
Thank you for your review! We are pleased to hear the installation of your new energy efficient windows went smoothly and quickly. Thank you again for your business and a reminder, if you refer a friend or relative to House Smart we will send you $200 for every referral that turns into a sale. --Grace, House Smart, 604-945-1904

jw4 in Abbotsford
jw4 in Abbotsford
1 review Abbotsford, BC
8/10

Window Replacement

From the free initial quote and walk through, to the installation, House Smart Home Improvements were professional with their work. Not once did I feel pressured into making a decision. They did a thorough job in presenting the options available to me, and did their work efficiently. The crew cleaned up after themselves and even along an extra sliding door that I was trying to get rid of.

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Company Response

Hello,
Thank you for your review! We are happy to hear about your positive experience with our entire team. We appreciate your business!! --Grace, House Smart, 604-945-1904

Anna in Richmond
Anna in Richmond
1 review Richmond, BC
10/10

Windows and Patio Door

We had House Smart Home Improvements replace all our windows and patio door with Atrium products. We are very happy with the product and with all the staff. Their sales representative Bryan White was very informative. Of the four companies we asked for quotations, Bryan was the only sales representative who spent time explaining various options and brought actual samples of the products. Installation went smoothly; the crew were friendly and did a great job cleaning up the debris. The administration staff were friendly and helpful. Would definitely recommend using this supplier.

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Company Response

Hello Anna,
Thank you for your review! We are glad to hear Bryan, the crew and office staff all contributed to your great experience. Thank you again for your business. If you refer a friend or relative to House Smart we will send you $200 for every referral that turns into a sale. --Grace, House Smart, 604-945-1904

rphayes
rphayes
2 reviews Maple Ridge, BC
10/10

new windows and installation

From first encounter until finished installation they were top shelf.
I would recommend them to any and all that are looking for new windows and or installation. The salesman was great, informative and not pushy. The installation crew was very professional.

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Company Response

Hello,
Thank you for your review! We are happy to hear your experience with us was great from start to finish. Thank you for your business. --Grace, House Smart, 604-945-1904

Mel in Pitt Meadows
Mel in Pitt Meadows
1 review Pitt Meadows, BC
10/10

New Window

We had House Smart along with 2 other companies give us quotes on replacing all the windows in our home. House Smart, while not the cheapest had, in our opinion the best product. The installation was done absolutely without a hitch, the team cleaned up the debris, took away the old windows and frames and made sure we were happy with the work. We would gladly recommend House Smart. Thank you for a great job!!

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Company Response

Hello Mel,
Thank you for your review! We are pleased to hear you noticed the quality products we provide. Our install crews always take great care with their work, we will be sure to pass on your kind words. Thank you again for your business. If you refer a friend or relative to House Smart we will send you $200 for every referral that turns into a sale. --Grace, House Smart, 604-945-1904

fraser in Vancouver
fraser in Vancouver
1 review Vancouver, BC
10/10

4 window installation

The estimator came out to the house & spent a 1 hour measuring & talking about the windows.Very professional...knew his work. Followed up with a written estimate & set the installation date. Installation day went smoothly...very careful to put drop sheets everywhere to protect floors and rugs.Cleanup was also good. The work crew were pleasant and precise.All windows ar and are happy with the results.e what we expected

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Company Response

Our install crews have been with House Smart for 12 plus years. They do a great job and we are glad to have them on the team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about House Smart Home Improvements

House Smart Home Improvements
*Vinyl Windows, Exterior Pre-Hung Doors, High efficiency furnaces & Heat Pump Systems and Tankless Hot Water on demand. Insulation of attics and crawlspaces . Ventilation and Air- Sealing

* We Offer Financing - 50 to 150 per month - No Minimum
* Free In-Home Consultations
* We Beat any Competitor's pricing!
* 25 Year Fully Transferable Window Warranty

House Smart Home Improvements is a member of the Better Business Bureau with an A+ Rating.
BC Building Envelope Council Members
Fenestration BC Members
Major partner with Fortis BC

We are highly trained and experienced professionals, dedicated to customer satisfaction and the completion of work on time.

We take pride in installing EnergyStar Vinyl Windows and Doors, we DO NOT condone or install with a "Piggyback Installation" Our installations are backed up in writing with a lifetime Quality guarantee.

House Smart has fully trained installers and practice installing with the Best Building Practises Guidelines.

House Smart works with a deep and fundamental working knowledge with the latest building envelope sciences and put that into our installation methods and practises. This includes the added labour and cost for a waterproof membrane system on the sills and jambs to ensure a leak free installation.

House Smart Energy-efficient Furnaces, Heat Pumps, Air Conditioning, Hot Water Tanks, Tankless Hot Water Tanks,from the top brands.
GOODMAN
AMANA,
RHEEM,
IBC,
TRIANGLE TUBE,
VIESSMAN,
RINNAI,
NAVIEN.

Draft-proofing, Insulation Services for Attic, Wall , Crawl Space and Basement. We also specialize in Ventilation, Bathroom Fans, and Programmable Thermostats.

Find out everything you need to know about the EcoEnergy Program and LiveSmart HERO Grants, now offering up to 6000 dollars towards energy-smart home renovations.

Your friendly and professional House Smart Home Improvement Advisor can fill you in on everything you need to know during your Free In-Home Consultation.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
High Quality Vinyl Windows and Doors , Custom made entrance doors. Attic & crawlspace insulation. Heat Pumps, Tank-less Hot Water , full custom Boilers. We also specialize in Ventilation, Humidity control and Air Sealing.
SERVICES
Full professional installation(NO PIGGYBACK)Lifetime warranty on our workmanship and only quality brands.
BRANDS
Various brands of vinly windows including, Vinyltek. Goodman Furnaces,Amana Furnaces, Rheem, and Veissman furnaces, Triangle Tube, Rhiani, John-Wood, Programmable Thermostat.
SPECIALITIES
BC HYDRO'S HOUSE AS A SYSTEM Best Practises Guide for renovation window Installations. Sawdac Member
WEBSITE
http://www.housesmarthomeimprovements.com
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
23
RETURN POLICY
Guaranteed Satisfaction
PAYMENT METHOD
Credit Card, Financing, Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty with 25 Year Transferable
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.