House Smart Home Improvements

Windows & Doors Installation & Service
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93%
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Reviews by rating (past 12 months)
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Reviews for House Smart Home Improvements

Average customer rating:
9.4 10 (116 reviews)

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Private User
1 review Coquitlam, BC
6/10

Overall the job was done adequately. The windows are very good and the installers were very professional and friendly. They left a few scratches and chips on window sills and outside moldings though. Looks like I will have to do a lot of touch ups. Overall I am happy with my new windows, but I did not expect to have to do all those touch ups.

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Hello,
Thank you for your review! We are happy to hear you are pleased with your new windows. We are glad your overall experience with our installers was good. Thank you again for your business. --Grace, House Smart Admin, 604-945-1904

Interchange in Coquitlam
1 review Coquitlam, BC
10/10

We were introduced to House Smart in an email promotion by a trusted business exchange. We called for a quote to upgrade four large front windows. Their rep came by shortly and left us a package of information. We then visited their Coquitlam showroom to look at actual samples. Prices seemed OK. We paid a deposit with the balance due on installation. A technician came by to do the final measurements. Windows arrived as scheduled. Their office set up an installation time. Their 3 person crew arrived on time with a fully equipped large installation truck. They were very professional. We now have attractive and functional updated windows. We have just placed a further order with House Smart to replace a worn sliding door to our indoor pool with a new installation matching our new windows. We feel our confidence will again be justified.

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Company Response

Hello,
Thank you for your review! It is great to hear your entire experience with House Smart was so positive. We are happy you are enjoying your new energy efficient windows. We look forward to working with you again! --Grace, House Smart Admin, 604-945-1904

Calvin in Vancouver
2 reviews Vancouver, BC
10/10

Bryan at House Smart was an expert consultant. He really took the time to learn what we wanted. He was patient and came out multiple times to ensure what we were ordering was what we wanted. He offered solutions and showed us the samples and went over photos of past work. Jason the Lead Installer and his crew were all wonderful and professional. We highly recommend Bryan, Jason and House Smart Home Improvements. Calvin

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Hello Calvin,
Thank you for your review! I will be sure to pass on your kind words to Bryan and Jason. Both have been with House Smart for many years and are masters at what they do! We hope you are loving your new energy efficient windows and doors. The picture looks great! --Grace, House Smart Admin, 604-945-1904

Calvin in Vancouver
2 reviews Vancouver, BC
10/10

Bryan at House Smart was an expert consultant. He really took the time to learn what we wanted. He was patient and came out multiple times to ensure what we were ordering was what we wanted. He offered solutions and showed us the samples and went over photos of past work. Jason the Lead Installer and his crew were all wonderful and professional. We highly recommend Bryan, Jason and House Smart Home Improvements. Calvin

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Company Response

Hello Calvin,
Thank you for your review! I will be sure to pass on your kind words to Bryan and Jason. Both have been with House Smart for many years and are masters at what they do! We hope you are loving your new energy efficient windows and doors. Thank you again for your business and a reminder, if you refer a friend or family member to House Smart we will send you $200 for each referral that turns into a sale. --Grace, House Smart Admin, 604-945-1904

Paras Ram in Coquitlam
1 review Coquitlam, BC
10/10

The sales rep, Mr. Glenn Miller, has remarkable presentation and the explanation provided about the products was excellent. The technician that carried out the installation did a fabulous job of dismounting the old windows and sliding door and installing the new ones respectfully. I will not hesitate to recommend to anyone who choosing to buy the product from Home Smart Home Products and Glen Miller as the products representative.

The office manager, Grace, has been polite and informative in every shape and form of the structure for the work carried out. Grace is an excellent office manager; the company's heart and soul.

Thank you.

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Company Response

Hello Paras,
Thank you for your review! I will be sure to pass along your kind words to Glenn. It is very nice to hear the crew took great care while installing your new energy efficient windows. Thank you again for your business, we hope to earn it again the in future! --Grace, House Smart Admin, 604-945-1904

Victor Neuman in Coquitlam
1 review Coquitlam, BC
10/10

Old windows were replaced and new ones installed in one day as promised. Cost was as agreed upon with no surprises. Lot's of care taken with properly sealing the windows against water ingress. Appreciated the heavy-duty vinyl used for the window frames because it made the product feel very sturdy and reliable. All windows slid open and shut smoothly with no binding or resistance.
Lower floor windows came with full features like automatic latching and keyed locking mechanisms as requested for security. Good job all around.

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Company Response

Hello Victor,
Thank you for your review! We are happy to hear you had a great experience with us. It is awesome that you pleased with the craftsmanship and quality of the windows we install. Thank you again for your business. --Grace, House Smart Admin, 604-945-1904

Jim and Pat in Vancouver
2 reviews Surrey, BC
10/10

After seeing an ad in the newspaper I gave House Smart a call, we were visited by Bonita who showed us the different styles of windows. She was very friendly. The team that came to do our windows arrived on time and did an excellent job. I was impressed by their clean up. Would definitely recommend this company to family and friends

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Company Response

Hello Jim and Pat,
Thank you for your review! It is very useful to know our newspaper advertisement caught your eye! We are very happy you are pleased with your experience with our entire team. We hope you enjoy your new energy efficient windows. Thank you again for your business and a reminder, if you refer a friend or family member to House Smart we will send you $200 for each referral that turns into a sale. --Grace, House Smart Admin, 604-945-1904

Paul in
1 review Surrey, BC
10/10

We had our windows and patio door replaced about 5 years ago. This past winter, I noticed one of the window panel developed water condensation in between the two glass panels. I contacted House Smart and was asked to send over some pictures. Very soon after I emailed the pictures, I received a phone call telling me they had order the replacement panel. Within the promised time frame, two installation staff came and finished the job. Very smooth process. I am 100% satisfied. So glad I chose the House Smart back then.

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Company Response

Hello Paul,
Thank you for your review! We are so happy that you are still confident with your decision to use our services. Our warranty department is very efficient with handling claims when they do arise. Thank you again and please do not hesitate to contact us if you need anything else in the future. --Grace, House Smart Admin, 604-945-1904

Nasundi in
1 review Maple Ridge, BC
10/10

We had a new front door and 15 new windows replaced by House Smart. The job was completed on time with no problems or issues. The crew were very professional and organised. Everything was done to our satisfaction. We did a walk through with the crew head at the end, and he answered all our questions. He also stressed that if any issues arose, they would respond promptly, as they take warranties seriously. We were very pleased with the job.

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Company Response

Hello,
Thank you for your review! Thank you for sharing how smoothly your installation of energy efficient windows and front door went. Our windows have an excellent warranty policy and should there ever be an issue we will address it right away! Thank you again for your business and a reminder, if you refer a friend or family member to House Smart we will send you $200 for each referral that turns into a sale. --Grace, House Smart Admin, 604-945-1904

Private User
1 review Coquitlam, BC
10/10

We had you install windows in our previous home in 2088 & 2009 and were completely satisfied so when we moved we decided to have you install them in our new house. We had all the confidence in the world that we would be completely happy and we sure are. The workers were business-like and, at the same time, friendly. I was impressed by the way they worked which they did as a team. Each person seemed to know their job and went about doing it with no noticeable prompting. One of the installers took the time to show me why the old windows were not doing the job we wanted. I watched how the news ones were sealed and this gave me even more confidence that we had called the right company. We noticed a different "climate" in the house right away. Not only that but we feel the price was reasonable. We have 5 more to install next year and House Smart will certainly be the ones to do it.

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Company Response

Hello,

Thank you so much for sharing your positive experience. We strive to provide the best possible experience and are glad we succeeded. We look forward to hearing from you again when you are ready to have your remaining windows replaced.

Sincerely,
Leanne

House Smart Home Improvements
http://housesmarthomeimprovements.com/
#4-120 Glacier Street
Coquitlam, BC V3K 5Z6
Tel: 604-585-2020

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about House Smart Home Improvements

House Smart Home Improvements
*Vinyl Windows, Exterior Pre-Hung Doors, High efficiency furnaces & Heat Pump Systems and Tankless Hot Water on demand. Insulation of attics and crawlspaces . Ventilation and Air- Sealing

* We Offer Financing - 50 to 150 per month - No Minimum
* Free In-Home Consultations
* We Beat any Competitor's pricing!
* 25 Year Fully Transferable Window Warranty

House Smart Home Improvements is a member of the Better Business Bureau with an A+ Rating.
BC Building Envelope Council Members
Fenestration BC Members
Major partner with Fortis BC

We are highly trained and experienced professionals, dedicated to customer satisfaction and the completion of work on time.

We take pride in installing EnergyStar Vinyl Windows and Doors, we DO NOT condone or install with a "Piggyback Installation" Our installations are backed up in writing with a lifetime Quality guarantee.

House Smart has fully trained installers and practice installing with the Best Building Practises Guidelines.

House Smart works with a deep and fundamental working knowledge with the latest building envelope sciences and put that into our installation methods and practises. This includes the added labour and cost for a waterproof membrane system on the sills and jambs to ensure a leak free installation.

House Smart Energy-efficient Furnaces, Heat Pumps, Air Conditioning, Hot Water Tanks, Tankless Hot Water Tanks,from the top brands.
GOODMAN
AMANA,
RHEEM,
IBC,
TRIANGLE TUBE,
VIESSMAN,
RINNAI,
NAVIEN.

Draft-proofing, Insulation Services for Attic, Wall , Crawl Space and Basement. We also specialize in Ventilation, Bathroom Fans, and Programmable Thermostats.

Find out everything you need to know about the EcoEnergy Program and LiveSmart HERO Grants, now offering up to 6000 dollars towards energy-smart home renovations.

Your friendly and professional House Smart Home Improvement Advisor can fill you in on everything you need to know during your Free In-Home Consultation.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
High Quality Vinyl Windows and Doors , Custom made entrance doors. Attic & crawlspace insulation. Heat Pumps, Tank-less Hot Water , full custom Boilers. We also specialize in Ventilation, Humidity control and Air Sealing.
SERVICES
Full professional installation(NO PIGGYBACK)Lifetime warranty on our workmanship and only quality brands.
BRANDS
Various brands of vinly windows including, Vinyltek. Goodman Furnaces,Amana Furnaces, Rheem, and Veissman furnaces, Triangle Tube, Rhiani, John-Wood, Programmable Thermostat.
SPECIALITIES
BC HYDRO'S HOUSE AS A SYSTEM Best Practises Guide for renovation window Installations. Sawdac Member
WEBSITE
http://www.housesmarthomeimprovements.com
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
23
RETURN POLICY
Guaranteed Satisfaction
PAYMENT METHOD
Credit Card, Financing, Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty with 25 Year Transferable
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.