West Elm

109 Atlantic Avenue Toronto ON M6K1W9
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HomeStars  >  Furniture in Swansea  >  West Elm  >  After Purchase Services (ONLINE)
Jade in Toronto
Jade in Toronto
1 review Toronto, ON

After Purchase Services (ONLINE)

West Elm
109 Atlantic Avenue

If you do purchase from their website, don't expect to be able to return anything because they will simply ignore your request. I sent them around 5 to 6 email and they only replied once. I've contacted them through multiple ways with no luck. The set I order did not match at all and the color of the pillowcase ordered was complete a different color from the photos. THE WORST COSTUMER SERVICE I've ever received. The least they can do is reply and provide a solution but instead, they just ignored the issue in whole. What a disappointment!

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