City Wide Group Inc

Foundations
Toronto ON M4B 3N4
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Foundations
City Wide Group Inc
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92%

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Reviews for City Wide Group Inc

Average customer rating:
9.5 10 (362 reviews)

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Amy in Toronto
Amy in Toronto
2 reviews TORONTO, ON
10/10

Underpinning

With opening a new restaurant in an old building, we needed to lower the basement in order to have more capacity and public washrooms. City Wide Group was TOP NOTCH in terms of their expertise, service and explaining throughout the process. Their work is impeccable and they stand by any issues that may occur throughout and after the job is complete. Highly recommend!

Approximate cost of services:
$80,000.00
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Robyn in the Beach
Robyn in the Beach
5 reviews Toronto, ON
10/10

waterproofing

City Wide Group Inc. did an exceptional job of our waterproofing project. After having water leak into our basement during heavy rains, we received several estimates and chose City Wide to complete the work based on their thorough approach. The job started in a very timely manner after we received the quote and was also completed sooner than we expected. Having witnessed the quality of the workmanship and attention to detail over the course of the job, we can absolutely testify to the fact that the work was done well and all problems were rectified. Waterproofing the perimeter of a home requires a considerable amount of disruption to the outside landscaping elements close to the house and City Wide group left the work site in impeccable condition throughout the course of the job. In the end, everything was put back together to look the same, if not better, than it had originally. Since completion of the project, we have had record rainfall this Spring but we have not experienced any further issues with water in our basement. We are confident that our water problems have been rectified and City Wide's lifetime fully transferable warranty only adds to our level of confidence. Dealing with Chris and his team was a very pleasant experience from start to finish and they impressed us with their professionalism and expertise. We would not hesitate to recommend their services to any one in need of an expert waterproofing job.

Approximate cost of services:
$30,000.00
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Company Response

Thank you for the excellent review!

John in Toronto
John in Toronto
1 review North York, ON
8/10

Waterproof Basement

After recent rains, we had a wet corner of our basement. Steve came promptly and was very helpful assessing the problem and explaining what needed to be done. Very professional in his dealings. Once we agreed to use City Wide, Steve and the crew took out the damaged carpets, cut out moldy drywall and cleaned up right away. The next couple of days were spent hand digging around the back and sides of the house down to the weeping tiles and waterproofing from the outside. They went the extra yard to make a french drain 10 feet away from the house to take the downspout well away from the house. The worksite was kept clean at all times.
The only issue was they used an old plastic pipe I had to take the water out to the french drain. When I expressed my concerns, Steve and the crew came back and replaced it with a proper 4"PVC pipe.
The area was reseeded and grass is starting to grow back.

Steve says they will come back to check the worksite in a few months.

While making the repairs, we asked Steve to do a little work in the basement removing some cabinets and drywalling. The work was done well and his guys were great about moving some heavy items around the house while they were here.
Overall, very good service.

Approximate cost of services:
$6,000.00
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John in East york
John in East york
1 review East York, ON
2/10

Weeping tile excavation

Their work seems competant, but customer service was poor. They were slow providing quotes, they failed to do work they verbally agreed to (not on the contract), and they lost a house key I gave them to use while the work was underway.

Considering their quote was higher than most, I feel I got poor service for the money spent. Next time I will likely look elsewhere.

Approximate cost of services:
$5,000.00
2 of 2 people found this review helpful.
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Company Response

Hi John,
We are utterly surprised to read this review from you. It was never brought to our attention that you had any concerns, or were disatisifed with our workmanship or customer service. We completed a quality project for you, and went above and beyond the original scope of work at no extra cost. We urge you to call us to rectify, or resolve any outsanding issues.

City Wide Group has been building a reputation for the past 50 years, on quality work and superior customer service.

Nicole in Scarborough
Nicole in Scarborough
1 review Scarborough, ON
10/10

waterproofing

Chris was very professional and honest,his team of four did a great job!very clean very organized.they were done on time even though I asked for an extra 15 feet at the last minute they were up for the task,thanks guys now on to the basement renovations!.......Nicole

Approximate cost of services:
$10,000.00
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Monique in Toronto
Monique in Toronto
7 reviews Toronto, ON
10/10

Basement Inspection &Waterproofing Quote

We contacted City Wide group based on the Homestars reviews. Chris came to inspect our basement while we had the carpet pulled up and he was honest that our basement showed no reason for waterproofing. We were very impressed by his honesty. It's great to know that people are looking out for other people and helping them save money where they can. Honest, friendly and informative.

Approximate cost of services:
$0.01
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Alim in East york
Alim in East york
1 review Toronto, ON
10/10

Waterproofing

The City Wide Team performed the waterproofing project exactly as advertised. The crew was and thorough and no corners were cut. Neighbouring properties were respected and the site was restored to a pre-project state.

I would not hesitate to recommend The City Wide Group Inc. to friends, family and other aquaitances.

Approximate cost of services:
$7,000.00
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Julie in North york
Julie in North york
1 review North York, ON
10/10

Basement waterproofing

We had some water seeping into our basement during a snow melt. Harry from City Wide came over and gave us an estimate to correct the issue. My husband and I felt confident with him and his company, so we had them come in the following week. Joe and his crew showed up on time, and did a very clean job in the cold weather. They put back our interlocking stones, and left our property just as it was prior to starting. Overall I give them a 10/10 and do not have a single complaint.
-Julie

Approximate cost of services:
$3,500.00
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Kingsway
Kingsway
3 reviews Etobicoke, ON
10/10

Underpinning

City Wide Group was hired to lower and underpin my basement and exceeded my expectations in terms of service and quality of their work. Strongly recommend them to any homeowner who needs to lower their basement.

Approximate cost of services:
$50,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City Wide Group Inc

City Wide Group is your first choice for waterproofing and underpinning service in Toronto & the GTA. We have been in business since 1961, building a reputation in this community for timely, quality work always done right the first time. Family owned and operated, our team of waterproofing and underpinning specialists is unmatched when it comes to client satisfaction. Our unwavering dedication to outstanding service has earned City Wide Group the prestigious Consumer’s Choice Award for 23 consecutive years.

***

For comprehensive waterproofing and underpinning solutions that protect your home, your equity and your peace of mind, choose City Wide Group.
Our expert advice and timely, dependable service are backed by an accurate quotation and guaranteed satisfaction, whatever your needs. We can permanently prevent wet basements, seal foundation cracks – inside and out, install weeping tiles, install drains inside or out and lower your basement.

***

Safeguard your family’s health, your most cherished possessions and your property’s value- contact City Wide Group today.

CATEGORIES
Waterproofing, Concrete Contractors, Foundations, and Masonry & Bricklaying
PRODUCTS
Blueskin WP200 Delta MS
SERVICES
Waterproofing, Exterior & Interior Waterproofing, basement waterproofing, wet basement, leaky basement, window well, Underpinning, Concrete, Masonry, Drains, Plumbing, Back Water Valves, waterproofing contractors Plumbing, Drains, , basement waterproofing, wet basement, leaky basement, foundation crack, window well, foundation crack repair, weeping tile installation, waterproofing contractors
BRANDS
Bakor Blueskin WP200. Corsella Dorken - Delta MS drainage membrane (dimpled). Back Water Valves
SPECIALITIES
Exterior & Interior Waterproofing, Weeping tile, Underpinning, Basement lowering, drains
WEBSITE
https://www.citywidegroup.com
YEAR ESTABLISHED
1961
PAYMENT METHOD
Cheque, Cash, All major Credit Cards
LICENSES
Metro Lic. # B-8393
MEMBERSHIPS
26 Time Consumers Choice Award WinnerBBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
LIFETIME Transferable Warranty
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