I have been using Richmond Hill Sprinklers for over 10 years now, they originally installed my system and then every year they open and close the system for me. They are an amazing group of guys who always do a professional job on time and for the price they quoted. They have moved heads for me when I re-landscaped and they make it look like they were never there. I have recommended them to many people who are also very happy with their work.
To my horror last summer, I received a water bill of over $1000.00. I almost had a heart attack. I then proceeded to check all my faucets, toilets etc in the house. Nothing! I then checked the hoses outside as well as ran the in ground sprinklers. I didn't notice anything. I then looked at the water meter and saw it continue to move! I turned off all the water in the house and outside. I didn't know what to do. My last resort was to call Richmond Hill sprinklers. They have serviced the sprinklers since I moved into the house 4 years ago. The previous owner had installed the sprinklers. I cant recall the fellow who came over immediately... he checked all the connections etc. He didn't see the cause. He then had a special tool to check moisture / leaks below ground level. He found the pipe that was damaged. It was damaged when the previous owner had someone do water proofing around the outside of the home. He dug down to find the pipe, replace it and put all the soil and gravel back. All that searching and repair for a very minimal charge. AMAZING!!!!!!!!! These guys are the best!
I would recommend Richmond Hill Sprinklers to anyone without any hesitation. I first met Al over 12 years ago. Someone else had installed the system but then I ran into problems and they weren’t around to resolve the issue and that is when RH Sprinklers came to the rescue. It was the middle of winter and I had water pouring get into my basement. I called RH Sprinklers and Al came over in about 1/2 hr and sorted things out right away. Over the years, they have always responded to my calls very promptly and effectively - they come by while I am at work and fix the problem. Recently, I was having a new deck made which resulted in sprinkler heads needing to be moved . Al came by a very short notice to discuss plans with my contractor and at no charge for the visit. I have a couple of dogs and look after friend’s dogs too so I call RH Sprinklers for damaged sprinkler heads or soaker hoses. Most recently, a friend’s dog decided my soaker hose was a extra fun twig to chew on and rip up - Yet again, Al and his team came to my rescue at extremely short notice. What I really like and appreciate about Al and his team are (a) they respond promptly and efficiently to my calls (b) they are very honest and always propose cost effective solutions and (c) they remember my dog’s names and respect the fact that I have dogs and give me a price break on some issues I run into becoz of my furry pals.
Seven years ago, Richmond Hill Sprinklers installed an irrigation system on my property. Up to now it's been working perfectly. Both, Al and Rob, were very professional, knowledgeable and took their time to teach me how to handle the system. When I place a call or send an email for maintenance, such as replacing a head damaged or not operating properly, or else winterizing the system, within 24 hours the service is done. Their prompt and courteous service is most appreciated. I have never hesitated recommending their company and I will continue to do so.
Any from Richmond Hill
Richmond Hill Sprinklers installed my sprinkler system in 2012. Once the layout and coverage was designed and approved, the installation was scheduled and installation began shortly afterwards. The installation was completed on schedule with no issues. After installation a review of the system operation was conducted including instructions on how adjustments could be made if required.
Reminders are sent out each fall to schedule a winterizing appointment where a technician shows up on schedule and efficiently prepares the system for the winter months. Assistance is offered in the spring (if required), to start the system up for the first time, but I have not required this assistance.
The technicians are all professional, knowledgeable, efficient, helpful and friendly. The management are easy to contact, responsive and the best in customer service if and when there is an issue of any kind.
I highly recommend this company for all of your lawn and garden sprinkler needs.
I have only used RH Sprinklers for 2 seasons since I moved into the area, both times during opening there were multiple issues that seemed to have been related to improper winterizing.
Last year what was supposed to be a $70 opening cost me ~$700 due to multiple lines bursting and various other issues upon opening.
This year upon turning on the main line they found the copper pipe outside that feeds the system had burst, to me this meant the winterizing again didn't take place as it should have.
Instead they tried to point blame on us being negligent and turning on the main line during the winter months...which of course we would have no reason to do.
As such they refused to cover the cost of repair.
We will no longer be using RH Sprinklers Inc.
Twelve years ago, Al and Rob worked with my landscape architect to design and install an irrigation system that supports spacious areas of garden and lawn, using a variety of sprinkler heads and soaker hoses. They have continued to alter the system as new garden beds, trees and paved areas have been added; and they've replaced heads busted by winter snow plows that jumped the curb (yikes). The RH Sprinklers team is fast, efficient and courteous, and I definitely recommend them to anyone in the neighborhood who is considering an installation or needs a reputable firm to repair or maintain an existing system. And, for someone who enjoys gadgets, I love my handheld remote control for easy spot-watering.
Note that the Google review required entry of a Cost - the $s I noted are for spring prep of the system.
John was the technician that serviced my lawn issue. He called 15 mins before arriving and was very professional throughout the entire repair and maintenance. After discovering the cause of the problem (City of Markham cut a sprinkler system pipe while removing a tree stump), he clearly outlined the steps involved and was very efficient in solving the issue. I would recommend RHS for any lawn issues as they are quick and reliable and will definitely be using them in the future.