A Plus Quality Inc

Heating & Air Conditioning
231 Millway Ave. Unit 12 Vaughan ON L4K 4T3
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

85%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for A Plus Quality Inc

Average customer rating:
8.4 10 (36 reviews)

Sort by

ken in Toronto
ken in Toronto
1 review Toronto, ON
10/10

Very Good Service!

I came home to a very cold house after being away for a few days, i googled heating companies and A- Plus Quality came up on the top of the list so i called and spoke to Carol, she was very polite and knowledgeable, took all my information and advised me a service manager would call me back shortly. i thought it would be sometime before i got a call, but withing 30 minutes i received a call from Jack, he told me a service tech would be at my home within the hour to see what is the problem was. I thanked him for calling so quickly and waited for the tech to show up. within 20 minutes Fadi knocked on my door, he was very polite, went into my basement and a few minutes later came to me and advised me that the flame sensor was not working and needed to be replace, i thought for sure he would have to go and get the part, and then come back, but to my surprise, he have one in his truck. Fadi installed the part, in no time, turned the furnace on and within minutes i could feel my house heating up. I am very happy with
A-Plus Quality service and the people i dealt with were knowledgeable and showed genuine concern for me. I will definitely recommend to anyone who asks. The Price was very reasonable also. The cost was $287.00
Ken!

Was this review helpful?
Company Response

Hi Ken and thank you for the wonderful review, we strive to ensure total customer satisfaction,

Private User
Private User
Private User reviews Mississauga, ON
10/10

AC Maintenance

My sister called me one day back in July complaining that the house was way too hot and the AC was not on. I figured she did something to make it not work, when I got home later, sure enough the ac was not working and my house was really hot. I checked some stuff out myself but could not find out why is was not working. 50 I went to Google to try and find a company to come and see what was wrong. A-Plus Quality was the first site to pop up so I gave them a call. The women who answered the phone was very polite, explained the charges to me and took my information and advised me someone would call me back shortly to arrange a time when a service tech would come to our home. I received a call from a tech within the hour who told me a tech would be at my home within the next 2 hours. He was there within 90 minutes, he diagnosed the problem, replaced some small part, topped up the refrigerant and it worked very well all summer long. Sorry I did not write this sooner.

I would recommend A-Plus Quality to all my friends and family for sure.

Thank you A-Plus Quality for a great job at a very reasonable price.

Fadi J.

Was this review helpful?
Company Response

Hi Fadi,
we appreciate your feedback and try to ensure that our customers are completely satisfied

sohrab.riahi94@gmail.com in Vaugha
S. R.
1 review Vaughan, ON
10/10

Furnace maintenance

Woke up Saturday morning to a very cold house, seemed my old furnace had stopped working during the night, I called A-plus quality explained my situation and was told someone would get back to me shortly, I figured that meant some time that day. Minutes later my phone rang, it was an A-plus quality tech, he told me he could be at my house in down town toronto within the hour. I was very surprised at what quick service I could get on a Saturday morning. In less then an hour fred was at my house, when he arrived he put on booties to keep my floors clean which I appereciated and went to the basement, I thought for sure he is going to tell me my old furnace is done and i needed to replace it. After 20 min het told me that the flame sensor is not working and I should do maintenance on the furnace because inside of the furnace was covered in dust. I was shocked to see just how much dust was in there. Fred then quote me a price and asked him how long it would take to get the part and do the maintenance. To my surprise he advised me he had one in his van. I immediately asked him to replace the part and the service call which included up to one hour diagnostic and labour fee, the maintenance fee and the part, he even changed my furnace filter. I found the pricing very reasonable and the service was exceptional. My home is now nice and warm.

I can't thank them enough for their quick, honest work and I would not have any concerns about recommending the to anyone.

Sohrab

Was this review helpful?
Company Response

Hello RS
Thank you for taking the time to write this review, it is appreciated

Namek from Toronto
Namek from Toronto
1 review Toronto, ON
10/10

Replacing Furnace and AC Unit.

I moved into a house that had a furnace which was very old and inefficient. A friend recommended A Plus Quality Inc. and mentioned that they had very competitive prices. To my surprise he was very accurate as they did give me the best estimation out of all the competitors.
The owner Shack was very friendly, helpful, and explained to me in great detail the differences in types of furnaces and AC units. On May 5th, 2015, the day of my scheduled service appointment the team showed up and uninstalled the old units with no issues and easily installed the new ones. The service was exceptional, they were very professional and careful when handling all the equipment.
I would like to thank Fadi, Chao, and Vince for all their effort and work they did. Getting a hold of them was very easy, as they have a very friendly customer service rep, Carol who set up the appointment and handled all the paperwork.
Thus far, everything seems to be working perfectly with no trouble or issues. Overall my experience was very pleasant, and I would definitely recommend them to others. 5 stars in my book!!!

Yalda.

Was this review helpful?
Company Response

Hi Yalda
Thank you for the positive feed back, it is greatly appreciated we do our best to ensure all of our valued customers such as yourself are completely satisfied no matter how big or small the job is.

Victor  from Toronto
Victor from Toronto
1 review Toronto, ON
10/10

furnace replacement

I replaced or repaired my furnaces several times and all the work was done by A Plus Quality Inc.. Every time the service was at the highest standards even if the problems were quite different and hard to fix. Especially I am especially glad to have deals with Shaq. He is a true expert and always available to help. Today my old furnace was replaced by the best on the market Lennox one. The price is really reasonable, quality of work is very high. The replacement was done by the next day (as always before). This Lennox elite furnace is a marvel (very small, quiet, heating is fast and spreads immediately) and I highly recommend this company for installation. I know A Plus Quality for over 5 years and never had any problems with mechanical or financial matters. The price, warranty, reliability are at highest level.

Was this review helpful?
Company Response

Hi Victor
Thank you for taking the time to write such a wonderful review, it is very much appreciated by us. We do strive for complete customer satisfaction with all our valued customers, as always it is a pleasure helping you with all your needs. have a great day

Danny from Vaughan
Danny from Vaughan
1 review Woodbridge, CA
10/10

Furnace replacement

So New Years day I wake up to a cold house, of course my 30 year furnace decide to play dead so I called a few company's, of course no one answers the phone on New Years day, called Aplus they answered, I expected to pay an extra fee being a holiday but I didn't the service guy Jack came in an hour and diagnosed the problem, he gave me a quote on a new furnace which I Agreed upon thought it was fair, they did the job 2 days later with no extra cost, service was excellent, installation was done professionally, and the men cleaned up after the job was done, I honestly couldn't be happier with the service! Job well done, thanks Aplus.

Was this review helpful?
Company Response

Thank you for taking the time to write this review, it is greatly appreciated. we do our best to ensure total customer satisfaction to our valued customers.

salam khadori from Richmond Hill
salam khadori from Richmond Hill
1 review Richmond Hill, ON
10/10

Gas Furnace replacement

my aging furnace conked out on a very cold evening. Sent an S.O.S. to Shaker who in no time dispatched one of his highly qualified technicians. Furnace had to be replaced. Mission accomplished in less than 24hrs. That is what I call professional service. Thanks.

Was this review helpful?
Company Response

Thank you Salam for taking a few minutes out of you busy day to write this review, it is very much appreciated. At A-Plus we work as a team and strive for total customer satisfaction, as we all work as a team here. Have a great day .

Liam Lacy in Toronto
Liam Lacy in Toronto
2 reviews Toronto, ON
10/10

Furnace Repair

It was a Friday night and our furnace wasn't working. I looked at the furnace and wasn't able to see what was wrong so I phoned A Plus Quality and Jack was out to our house within half an hour. He quickly diagnosed the problem as a faulty thermostat and replaced it with one he had. Thanks Jack for your speedy resolution to our problem.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about A Plus Quality Inc

At A-Plus Quality our goal is Total Customer Satisfaction
Our company is considerd as one of the leaders of the HVAC and Controls for Industrial and residential properties. We are authorized American Standard, Lennox and Trane, Aprileair and Honeywell Dealers
We hold a platinum dealership rating with American Standard
All service technicians are fully licensed.
We are TSSA Approved, a member of HRAI and have an A+ rating with the BBB.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
American Standard furnaces,air conditioners and coils, ductless heating and air conditioning units Lennox Furnaces,air conditioners and coils, Mitsubishi Split system ductless heating and air conditioning units, Heat Pumps, Humidifiers, Programmable Thermostats, Continental Fireplaces and fireplace mantels Hot Water Tanks - Gas and Electric, Navien Tankless Combi Boilers,
SERVICES
Replacement of furnaces and air conditioners new residential and commercial installations, including new duct work, Roof top units, gas lines, removal of oil furnaces and tanks and installation of gas, arranging for gas meter installations, repairs to all makes and models of furnaces, air conditioners, fire places, hot water tanks, Tankless water heater installations and maintenance, Humidifiers, Heat pumps-service and installations, clean air media filters, Chimney Liners, ductless heating and air conditioning units, Yearly Maintenance for furnaces and air conditioners, heat pumps, ductless units, gas line installations or replacements, Red tag from Enbridge service calls, replacement of thermostats,
BRANDS
American Standard, Bryant, Carrier, Keeprite, Lennox, LG, Luxaire, Goodman, Mitsubishi, Navien, Trane,York. Continental fire places, Aprile air humidifiers, Honeywell humidifiers, General air humidifiers, Honeywell Thermostats, McQuay Heat Pumps,
SPECIALITIES
Custom home HVAC renovations, Duct work, Gas Piping, Fireplace installation, Fireplace Mantels,
WEBSITE
http://www.a-plusquality.com
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Cash, Cheque, Visa, Mastercard, AMEX, Financing is available on approved credit from Snap Financial and UEI Financial
LICENSES
Refrigerant, G-1 Gas, Electrical
MEMBERSHIPS
TSSA, BBB, HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Manufacturers warranty on parts, One year on Labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.