My air conditioner failed me during the heat of the summer. I called a few companies without any response and then finally late Saturday night I called A-Plus Quality. The gentleman indicated that he could come out Sunday morning to take a look. This is exactly the prompt response I needed as it was hot. He came out and indicated the compressor was blown and while he could fix it, recommended a newer unit instead. (Mine was 21 years old). I agreed, I asked him about the furnace as well, since it was the same age and gave me problems during the past winter. He worked out a deal to replace both, which also made me eligible for the government rebate. I agreed, but only if he could get then done quickly as it was very hot in July. He indicated that he could get them installed on Monday. (Yes the very next day.) I agree and went with his recommendations on what to install. Monday morning 2 guys showed up to start the very large job. They hoped to have the units replaced and have me up and running by around 4:00pm. Unfortunately, it was bigger job then they anticipated, and a second crew showed up around 6:00pm to help finish. They completed the job just after 9:00pm.
I was present during the whole installation and I was totally impressed by the professionalism and attention to detail. They kept me posted on progress, answered my questions, and really provided me the comfort that I was getting a quality job done.
I held off giving the review as I wanted to ensure the furnace was working as well as the air conditioner. While we did test it upon installation the real test is when it gets cold. Now that we’ve had about of month of colder temperatures I am proud to say I am as happy with the furnace as I am the air conditioner.
I would highly recommend A-Plus Quality, as I am impressed by the service I received from the original tech to the four techs that showed up to do the job. They covered my carpets to ensure they did not track dirt from outside in, and did a perfect clean up both outside and inside when they finished. The only evidence they were here was the shiny new air conditioner and furnace and my house cooling faster than it has ever cooled before.
I have a fireplace I want to get serviced, and there is no question in my mind who I will be calling. It will be A-Plus Quality. Fast friendly service with techs who really seem to enjoy their work and paid attention to every little detail as if they were installing the units in their own homes.
- Approximate cost of services:
- Company Response
Thank you Arnold for taking the time to review. It is our pleasure to serve! Hopefully we will always exceed your expectations!