A Plus Quality Inc

Heating & Air Conditioning
231 Millway Ave. Unit 12 Vaughan ON L4K 4T3
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D.R. in Vaughan
D.R. in Vaughan
1 review Vaughan, ON
10/10

Problems Solved

I have to say that after an initial experience which left a lot to be desired, the initial service man I dealt with for my assessment has been great. He has checked in on us and fixed any issues we have had. He is always available for any questions I have. Really happy with the customer service I have received after any issues I had.

Approximate cost of services:
$750.00
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Company Response

Thank you D.R. we are very pleased to rectify any problems to ensure complete customer satisfaction

Previous versions of this review:

D.R. in Vaughan
D.R. in Vaughan
1 review Vaughan, ON
6/10

Problem Being Fixed

After my initial review, A Plus acted quickly and is scheduled to come in tomorrow to fix our issue. I will post a final review upon completion tomorrow

Thank You!

Approximate cost of services:
$750.00
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D.R. in Vaughan
D.R. in Vaughan
1 review Vaughan, ON
0/10

WARNING: Do NOT use this company

I was having problems with my home humidifier so I called A Plus Quality Inc. to take a look. They told me the humidifier I had was not suitable for our home. They told me that a unit they supply is more than sufficient for our home.

First Red Flag: The person I made the service appointment with cancelled twice and was impossible to get a hold of if he wasn't trying to get a hold of you.

Second Red Flag: The service man missed our booking time and asked to come later that afternoon.

By this time I probably should have cancelled but I was so desperate to get humidity in our home for my baby that I just wanted the thing fixed. The serviceman told me that he would waive the $100 assessment fee if i bought their $750 humidifier. I agreed.

They came in another day while my wife was staying home from work. They installed the humidifier and was SUPPOSED to install a digital controller to set the humidity levels. Instead, they left the old Honeywell controller (non digital) and told my wife that would work. Well, it does not and it's like pulling teeth to get a hold of anyone that will do anything about this. I am desperately trying to get this fixed as it's 23% humidity in our house and my son is coughing a lot at home. His eczema is acting up terribly so I just need this fixed. Worst waste of $750 ever. Wondering if A Plus will every get this thing fixed.

Approximate cost of services:
$750.00
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