While we ended up "mostly" satisfied with the results, we ended up paying way beyond the relative value for what we got, in comparison to other work done and estimates received. Workers were nice people but I have had much better quality and have paid a lot less for similar renovations in past homes. Kitchen floor (20" porcelain tiles) was not laid straight and we have to live with the results. 20" is hard to work with, and we had contractor remove 4 of the worst tiles and relay, but there are still many uneven areas. Also, be careful of "additional work" that is tacked on. I came home one day to discover I was being charged for electrical work that had not been agreed upon. Whether there was a problem with wiring or not, I needed the choice of who to work with on my electrical issues. I already had an electrician doing work at lower cost than what I was charged. I didn't argue the point because there were other things I needed arguing energy for. I should have argued that point and a few others. However, when in renovation land, one often feels a hostage in their own home.
2020 update... we still look at the floor, the ceiling, the poor workmanship overall and every day we lament our decision to have this company do the work. We will soon be ripping all of his work out and starting over again. Waste of 30K and daily frustration to add to the experience. Not sure where this company is or what they are doing in 2020, but I really hope they have developed some skills along the way and that their team have developed some better skills. Sorry for anyone else who has suffered in the same way and it sounds like there are many.