It was a dark and stormy night, On the way up to the third floor of our house, my hand grazed the glistening staircase ceiling. Wet. It rained again the next night. Wet again. We had a leak.
I left of message for Ben of Luc's Roofing. who got back to me right away. Initially it seemed as if this was going to be a simple repair however, Ben warned us, the extent of the repair would depend upon what he would find beneath the shingles ....Stripping the shingles unveiled the extremely shoddy workmanship of the company that gave us a new roof 13 years ago: shingles laid upon shingles, rotted wood, gaping holes, no underlayment, etc. Obviously, this job was no longer a simple repair.
Dealing with Ben was a pleasure. He is a respectful professional with integrity, who kept us informed every step of the way. Phone calls, email, photos were a regular part of day when Ben was on the job. The challenges of our roof with its pitches, angles, flat portions were well handled by his equally professional crew. Ben and his team were prompt, efficient and masters of their craft. Our property was left neat and tidy at the end of each working day. I have yet to find a nail.
- Company Response
Hi Lida, we loved your review! We were happy that the heroes -- Ben and his crew -- came to save the day. Thanks so much for sharing the story! Best, your fans at Luc's Roofing