I preface my comments by stating that I didn't have the pleasure of hiring Nick and his crew to finish my basement. The unfortunate economic downturn coupled with an expectant special needs child, unfortunately, made cost a sudden high priority over anything else. Nick's bid was a bit beyond what I was hoping to pay in my situation but, otherwise, well within reason.
I must commend Nick for his most excellent pre-sales consultation. Nick arrived on time to assess the basement and was extremely courteous and professional. I was shown photos of his work (which was excellent) and his devotion of time and knowledge to discussing the basement was somewhat shocking in light of the "quick and dirty" service that pervades society today.
When Nick was unable to send me a final quote on the exact day he initially specified due to unforeseen circumstances, he was courteous enough to call me up to inform me and to ask whether it would be acceptable. Other contractors that I contacted would leave me waiting with no follow-up until I initiated contact.
In a series of email exchanges with Nick, he offered the most professional advice out of all contractors I solicited on how to finish the basement. Even when I made it clear that I likely wasn't able to hire him (which I really did want to do), he was still willing to render advice. I believe this demonstrates his true passion to provide utmost service to everyone. While I wasn't fortunate enough to have Nick and his crew finish our basement, I'm absolutely confident that his services rank among the upper echelon of the industry. My experience in dealing with Nick proved to me that Google doesn't always yield the best results for the end consumer and I'm glad that I found Nick and his company here on HomeStars. Clearly, Footprint Construction is worthy of the high ratings it has received thus far.
- Approximate cost of services:
- $0.00