Baldwin Brothers Home Improvements

General Contractors
Hamilton ON L9H 5E2
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66%

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Reviews by rating (past 12 months)

Reviews for Baldwin Brothers Home Improvements

Average customer rating:
7.5 10 (4 reviews)

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Greg Thomas in Hamilton
Greg Thomas in Hamilton
1 review Hamilton, ON
10/10

Floors rtc

Greg Baldwin is fantastic to work with...knowledgeable prompt but most of all reasonable...highly recommend them
Chris Baldwin still looks like Jeff Daniels to me
Thank you again for your professionalism

Greg T
And Darlene of course

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PandA from Hamilton
PandA from Hamilton
1 review Hamilton, ON
0/10

Home Renovation

BALDWIN BROTHERS - DO NOT HIRE ! Go elsewhere. Why? They walked out on the job before it was finished, leaving our home a building site. They did not have the courtesy to advise us of their action in person but instead notified us by e-mail. They were unresponsive in getting back to us regarding our concerns. They cited scheduling problems but did not consider the simple solution of hiring a subcontractor to complete the work. Regardless of the excuse, no organization that cares about its customers and considers itself remotely professional would ever walk out in the middle of a job. We had to scramble to find someone to finish the work, which was at greater expense to us. They were not at all concerned about the stress their actions would have caused to a customer. They also damaged items that they said they would fix and/or replace, but didn't. Project and cash flow management are subpar. We were continually being asked to pay upfront for materials etc. Also care and attention to detail is lacking. Don't believe what they say on their website about customer service and satisfaction. The fact that they did nothing to take ownership and rectify the situation really shows their true colours. Avoid these guys and hire someone from the BBB.

1 of 2 people found this review helpful.
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Anand in Brampton
Anand in Brampton
2 reviews Le Mars, IA
10/10

Basement Renovation

We hired Baldwin, to do our complete basement renovation - about 750 sq feet. They gave good suggestions and the site was kept very clean throughout the whole process. Greg and Chris were both on the job - they are brothers - and very hands on.

1 of 2 people found this review helpful.
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Company Response

Anand I would like to thank you for the review ,and say it was a pleasure working with you and your wife . If there is ever another project you need completed I hope we will be able to help.
Thanks Chris Baldwin.

SR in Halton
SR in Halton
3 reviews Oakville, ON

First Review

10/10

Basement renovation

These guys did an exceptional job on our basement.

The quality of work was excellent. The wood framing was meticulous - they paid careful attention to structural requirements and ensured that the maximum ceiling height was acheived while creating a minimum number of ceiling levels and bulkhead/boxes around pipes etc

They were able to provide many useful suggestions based on their experience which improved the overall safety and look of the basement.

Their professionalism was obvious from day 1 and each day they appeared at 8am sharp for the job and worked consistently throughout the day. The also left the place tidy each day.

We would not hesitate to recommend them. They are awesome!!!

0 of 1 people found this review helpful.
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