This was actually the second time we went with this company. They did an excellent job with a previous job fixing a drainage issue at the front of our house and installing a back flow valve. This time around we needed to do some waterproofing and installation of a sump pump in the backyard of our home. It was difficult to get to as we had no rear or side access to the area. The only access was through the front basement entrance leading to the yard. There were a few contractors that were hesitant to take the job because of this issue, but DrainCom and their crew said they would make it work. And they did!
The best part about this company is their dedication to customer service and their prompt and professional communication. We live in the United States currently and because of the pandemic, we were not able to come home to be there in person to deal with the renovations.
DrainCom made it very easy for us to communicate and manage the project remotely and were very understanding of our situation. We highly recommend this company for all drainage and waterproofing work!
- Company Response
Thank You for taking the time to share your experience. It is rewarding to know that you were so happy with the service provided. And big thanks from all of us at Draincom !