Arrow Contracting

Shawn and his team has been working on our 70+ year old condo for the past 3 months. The project required them to completely re-do the kitchen and the bathroom. A big section of a concrete wall in the living room had to be removed as well. Due to the condo policies, they had to work in less than ideal working conditions.

Overall, it has been a great pleasure working with them - they always approached the project as if it was their own property. The suggestions they give are very helpful, and choices on materials are excellent. When we discovered some unexpected complications, they always managed to find nice workarounds that were more than satisfactory, while without going over the budget.

For completely unexpected out of scope items, he gave us warnings well in advance, along with multiple reasonable options. All items were presented well in advance without any hidden costs.

Overall, the quality was excellent - they pay attention to the work they do. They even managed to re-cycle existing floor materials to cover up bare area left behind by the removed wall. Looks flawless. Couldn't be happier with the result!

Due to our own deadlines I had to push them a bit harder than I would have liked towards the end of the project but they delivered the project on time, even if this meant they had to push their own sub-contractors for materials, etc.

Shawn constantly communicated with us whenever he encountered items that required our attentions. He is a great communicator and has a pleasant personality. Very easy person to talk to, without being pushy. They always clean the working area before leaving for the end of the day.

After hearing such bad experiences on working with contractors from my friends, this has been a truly positive experience. I would recommend Arrow Contracting to anyone who would like to renovate their home/condos. I would certainly go back to them again for any future projects.