Ray Johannes Landscape Design

Landscape Contractors & Designers
Toronto ON
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53%

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Reviews for Ray Johannes Landscape Design

Average customer rating:
6.1 10 (17 reviews)

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Tara W from Toronto
Tara W from Toronto
3 reviews Toronto, ON
8/10

Beautiful backayrd reno

Ray and his team did a great job re-levelling our backyard, putting in new sod, flower beds etc. He went the extra mile and fixed our gate to work with the new stone patio he put in. He was knowledgable and cost effective and stayed on budget.

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Igor in Newmarket
Igor in Newmarket
1 review Newmarket, ON
0/10

Stay away from this contractor

Make yourself a favour, stay away from Ray or don't pay any money down. I've recommended Ray to clients of my. Ray took money and run away without making 50% of what he was promised to make. He caused damage to neighbor house during his job. Hire contractor with his own tools, with his crew, not a students...

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Vadim in Brampton
Vadim in Brampton
3 reviews Toronto, ON
0/10

Landscaping

The guy with a stick is very sneaky person, signed contract with him. In our contract we had mentioned that work will be completed over 10 business days. He has requested the deposit before he starts and during construction about 75% from his quote. When the job started he kept requesting more cash flow on a daily basis, when I refused to provide it to him, he figured out he is going under budget and escaped leaving uncompleted work (only 50% has been done from the total scope of the project). He appears to have serious issues with alcohol and can't control the budget at all.
He will never complete the project. He has left just a lot of garbage. Please be cautious and aware. Pictures attached.
Do not hire him do not trust him. He doesn't care about the quality of work he just want cash that's all.

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Jay in Guelph
Jay in Guelph
1 review Guelph, ON
10/10

New Garden, retaining wall and front steps with path.

I wanted a new front entrance, steps with some nice stones, as well as interlock stone path, which I picked the stones myself. Also the whole front yard needed a new retaining wall. Grass and garden beds also new. I was away this whole time, so I trusted him since he came well recommended from a friend in the High Park area. Everything was taken care of in a good amount of time, while I was away. We communicated through e mail and a call or two to make sure I was ok with everything going on. I am happy with the result, and would recommend or use him and the workers as well. 10/10.

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Paula from Mississauga
Paula from Mississauga
2 reviews Mississauga, ON
10/10

Front yard garden

Ray did an excellent job on our front yard. He went above and beyond what we asked for. He created two beautiful gardens in our front yard that everyone who passes by admires. Highly recommend. Cant wait for him to coming back to complete our walkway in the summer.

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Company Response

Thank you Paula!

Private User
Private User
Private User reviews Toronto, ON
9/10

Great servise

These guys did a great job in my back yard, they would come on time and they kept the place as clean as it was, the price was very reasonable. I would recommend them.

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Tower of Sound Waves in Burlington
Tower of Sound Waves in Burlington
1 review Burlington, ON
10/10

Japanese garden

Ray came to my house, looked carefully at the places for planting and design, talked over possibilities, left, and sent a very beautiful and imaginative plan, with a competitive price estimate. He and his crew executed the plan very well, and made adjustments as they proceeded, with my approval or at my request. The end result is better than I had dreamed of, a fantastic, low-maintenance, tastefully appointed garden of well chosen plants and carefully placed stones. I would recommend him very highly. The work was done promptly and carefully.

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Private User
Private User
Private User reviews Toronto, ON
0/10

Landscaping

PLEASE DON'T HIRE THIS MAN. If you are considering Ray for any jobs, save yourself the time and heartache and walk away now. I paid Ray $2,000 cash deposit 6 months ago in the Fall to do a small landscaping project, and have had nothing but excuses and false promises. After dozens of calls chasing him to come and do the work, he admitted that the money was gone. I'm out of pocket and the project still needs to be done.

1 of 1 people found this review helpful.
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Company Response

Due to an injury I could not complete the job at that time.In the spring I repaid the Deposit and resolved the situation.The job is complete so everything is settled.

Private User
Private User
Private User reviews Toronto, ON
10/10

Front Garden

Our front yard is now an easy, low maintenance, evergreen garden. From grass to Japanese simplicity. Ray and his team created a path and green space that stays green all year round. I would recommend you hire Ray and his team.
Have an idea. Share your idea. Ray will make recommendations and offer up solutions. Our garden is over 10 years old and the compliments keep coming.

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Private User
Private User
Private User reviews Toronto, ON
1/10

Unreliable, unprepared, and disingenuous

I have been helping Ray with administrative work for his landscaping business over the last two years. I had an agreement with him to do a tiny project for me: dig new postholes and set new posts for the steps of my front porch. After much discussion, he finally agreed to a date, but did not appear on the first two days he said he would, nor did he call to let me know this would be the case.

When he finally arrived, he did not have the required materials (no posts, tubes, or cement) although he had said he was going to bring them, was unwilling to take the time to discuss a detailed plan, refused to acknowledge that he was making decisions I did not approve despite my repeatedly saying it, and could not remember what we did agree upon within minutes of starting.

He first removed existing interlocking brick, which I was luckily watching, because he started to destroy them until I reminded him they needed to be returned to the yard after the posts were set. He then had a worker do the digging. My understanding (and instruction) was to dig until we determined where the water main ran through the yard so we could decide where to set the posts as I wanted them as close to the property line as possible. This post would then be used to determine how far apart they would be, thus defining the width of the new steps (since he did not have a plan). Instead, he unilaterally decided on a width for the steps (which I repeatedly reminded him was not accepted) and chose a site to dig for the first post even though he had not yet located the watermain. After approximately 3 inches of soil was removed from the post spot he chose, I said that I wasn't sure why he chose that spot, that I wanted it against the property line, asked him to move it (about 4” off the centre of the chosen dig site) and reminded him that he still hadn't located the water main.

In a fury he decided that it was too much work to move the (non-existent) hole, wouldn't "dig twice", insisted he knew how wide the steps were to be, that I had “watched him measure it”, picked up his shovels, ordered is worker to stop, and left the site. My repeating that his measuring the width he had suggested didn’t mean I approved it, because I wanted to know where the first post was going to sit, fell on deaf ears.

He has left and not returned. The interlocking brick is sitting in a pile, the small amount of dirt he removed is in a bucket so I cannot simply return the bricks myself because the ground is no longer level, and absolutely no work was done. He was on site for approximately 45 minutes, if that.

Ray seems to be a nice man, but is extremely unreliable. He will, more often than not, choose or suggest doing a project with minimal effort and generally below the recommended levels of legal and safety requirements or good judgement. For example, he initially suggested that the posts only needed to be set 12 - 18" deep. When I questioned him on this, he did not remember recommending this and would go 24", but in downtown the accepted depth to ensure safety (especially for stairs) and no shift is not less than 36”.

I have attempted to reach him, and did speak with him once. He insists that we agreed on a plan, and continues to yell and swear at me, angry that I should want to have a say in how the wok on my property is done and in an attempt to intimidate me to just allow him to walk away. I explained to him that his behaviour was abusive and unacceptable and it needed to stop, but this seemed only to anger him more in his righteous indignation that he had no responsibility to fix what he had started. I have asked him to replace the brick and return me to whole, but he has yet to do so. I feel I have no choice but to write this review.

Ray has difficultly with communication in general. He doesn’t text, doesn’t check his voicemail and his message box is often too full to leave messages, may be able to deal with email, but cannot send photos or otherwise use the features of technology that most of us rely upon when interacting with contract workers to get details, obtain approvals, and schedule appointments.

His behaviour displays an astounding lack of respect for his work, his clients, and for me. It is a power/control/dominance move that he has made to destroy my yard and leave it that way. His language, demeanour, and attitude toward leaving my property is, in my interpretations, a form of violence that should make any future client, particularly single women, wary. He is volatile, prone to tantrums, and flighty all of which may combine to cost you extra and leave you hanging with a half-complete project, even if it is tiny.

2 of 2 people found this review helpful.
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More about Ray Johannes Landscape Design

Ray Johannes Landscape Design is based in Toronto, Ontario, and has been contributing to the enhancement of peoples homes for over 20 years. We have designed and completed many residential gardens in Toronto and the GTA, and we are available to travel across Ontario. Please browse our portfolio and contact ...
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