Gorgeous Indian Cotton Comforter
Bloomington
UO makes beautiful comforters, just like their sister company Anthropologie. I have used several from both companies over the years and always been pleased until the last one. It had dry clean only on the tag, but when i did it fell apart. Urban said they would replace but refused to do so when I brought it in. Not only that, they let me spend an hour picking out a new one and only told me no when I cam back up to the counter where they offered me a discount on the new one. I even contacted the District Manager, who apologized, promised to send me a giftcard, but never did. Nor did she ever return any of my following emails or phone calls. So a big buyer beware here, but only if the product is defective.
- Approximate cost of services:
- $120.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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