The Kings Helper was the first and only company to finally put an end to a partially clogged drain line where the washing machine drained. They were also the only company willing to use an extra long auger to get to the problem. When the first employee was unable to resolve it because he didn't have the right equipment, a second person was sent out after hours, at no additional cost, to finish the job. We felt they cared about doing the job right, and doing right by their customers. Would definately use again.