We had a lawnmower that sat unused for a year and half and would not start. We called around to repair places, but Russell was by far the nicest and most helpful we encountered. We were worried that the lawn mower was unfixable, but Russell's calm demeanor reassured us that they could get it fixed and it would not cost a fortune. He educated us about the different things that needed to be done and we didn't feel pressured or like we were being "sold." The price was extremely fair and the service was excellent. They also rent all sorts of equipment, so we'll be using them in the future for other yard projects!