310Reno was very easy to work with. From the very beginning in the negotiating stage, Mike made sure to listen to our needs and concerns and made sure to add in a few details to make us feel comfortable. As you can imagine, it wasn't easy to choose fixtures and finishes during a pandemic, much less a lock-down, and Mike went out of his way to deliver samples to us via Uber. It was important to us to be able to see and touch things in person, and he made that possible. Alexandria was also easy to work with. Despite most of our meetings being virtual, she made us feel comfortable and made sure to include our opinions in the design process. Arie and his work crew were punctual, respectful and very hard workers. Again, having this project done during the pandemic, while the whole family either worked or did schooling from home brought a few challenges, but they made sure to respect our space, and we were able to work harmoniously together, without any issues. All in all, I would highly recommend 310Reno for your project! They are eager to please and honour what's in the signed contract! We would definitely consider using them again for any future projects in our home.
- Company Response
Thank you John for this kind and detailed review. It was an absolute pleasure working with both you and Carm to design and build the basement you were longing for. You both had great input and made our job easy. The guys spoke fondly of your graciousness throughout the project. Thank you!
Mike, Alexandra, Arie, Oleg and the entire 310RENO Team!