310 Reno Design & Renovation

Basement Renovation
4 Robert Speck Pky Mississauga ON L4Z 1S1
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Adam
Adam
2 reviews Mississauga, ON
10/10

Basement Finishing

I will give an honest review. Dom was the gentleman I dealt with the most. I found him to be very professional (but maybe a bit overloaded). We had very tight deadlines (my wife was gonna give birth to our son) and Dom committed to a specific date. While I was at times worried that we were not going to meet that deadline, Dom really stepped up and made sure that the job was complete and on time. I was trying to help out as much as I could (vacuuming, loading/unloading material) to ensure that a) Dom and his team did not burn out and b) that we had the basement done with enough time leftover. Dom was patient with my willingness to help and I am glad about that.

Dom had a drywaller come in but because Dom was not impressed with his work, he removed him from the project and removed the drywall he had put up. I found the quality of work from his replacement was to my satisfaction. I made the design for the basement myself and provided it to Dom. He worked with it and suggested ways to improve on my design (ie shift a wall over a few inches or to create a closet instead of poorly used space etc) and my wife and I are extremely pleased with the result. Of course the price increases with every little modification but Dom was also extremely accommodating in that respect.

I would definitely recommend these guys at 310. I was stressed out because of the nature of the deadline, but I am glad that we had a guy like Dom to really drive the project on. I hope he took a nice vacation afterwards.

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Company Response

Hi Adam, thank you so much for your honest and detailed review! You are very correct that Dom was a bit overloaded at the time we started your project, however; we pulled all our resources to ensure yourself and each and every client was was taken care of the way our clients expect to be. We also since changed our system around a bit to ensure our Project Managers will no longer be stretched too thin. It's our job to ensure we get better and more efficient and we continue to grow in this manner. I am very happy you have taken the time to write this review and we really appreciate your kind words.
Have a great year and we'll be in touch!

Mike and the 310-RENO team.