Duct Care Inc

Duct Cleaning
Write a Review
Write a Review
HomeStars  >  Duct Cleaning in Scarborough  >  Duct Care Inc
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Duct Care Inc

Average customer rating:
9.4 10 (152 reviews)

Sort by

Private User
Private User
1 review Whitby, ON
10/10

Duct cleaning

Knowledgable staff arrived punctually at the time provided. They did a thorough cleaning. They provided a cost breakdown up front. Satisfied with their service. I would definitely recommend them to my friends and family.

Was this review helpful?
Company Response

Thank you for taking the time out to leave us a review. We also would like to thank you for choosing Duct Care for your Duct Cleaning Service. We really appreciated your business. All the best, Duct Care 647-376-7678

Private User
Private User
1 review Whitby, ON
10/10

Duct cleaning

My 3rd duct cleaning experience, I must say these people are amazing, explained everything to me and my wife properly, things we didn't know before.
They were patient and professional and extremely friendly.
They took their time and found couple of other problems which the privous contractors wouldn't disclose it to us.
You definitely get more than you paid for your money.
I highly recommend this company over any other services here at Richmondhill

Was this review helpful?
Company Response

Thank you for taking the time out to leave us a review. We also would like to thank you for choosing Duct Care for your Duct Cleaning Service. We really appreciated your business. All the best, Duct Care 647-376-7678

Private User
Private User
1 review Toronto, ON
10/10

Duct cleaning

Amazing service. Very friendly guys. Checked my Ac to help me find the problem with my AC. Really recommend them to anyone.
accurate in their time. Professional work. I do not see any duct at my house now.

Was this review helpful?
Company Response

Thank you for taking the time out to leave us a review. We also would like to thank you for choosing Duct Care for your Duct Cleaning Service. We really appreciated your business. All the best, Duct Care 647-376-7678

Amjad in Stouffville
Amjad in Stouffville
1 review Whitchurch-Stouffville, ON
10/10

Duct Cleaning Service

Amazing service tow guys that do a wonderful job cleaned my duct it took them around 2 hour and half and for sure they made the best out of it thanks so much for the good service and for sure I will recommend duct care for my family and friends

Was this review helpful?
Company Response

Hi, Thank you for taking the time out to leave us a review. We also would like to thank you for choosing Duct Care for your Duct Cleaning Service. We really appreciated your business. All the best, Duct Care 647-376-7678

Lei in Mississauga
Lei in Mississauga
1 review Mississauga, ON
10/10

Duct clean

I had them clean my duct today, since I just had my basement finished recently. They spent more than two hours to clean the duct. Very professiona l! I like their work!

Was this review helpful?
Company Response

Hi Lei, Thank you for taking the time out to leave us a review. We also would like to thank you for choosing Duct Care for your Duct Cleaning Service. We really appreciated your business. All the best, Duct Care 647-376-7678

teesh in Whitby
teesh in Whitby
1 review Whitby, ON
10/10

Duct cleaning

Duct care was very professional. They provided a very thorough assessment of our ducts and furnace and provided a great explanation of their services. I would definitly have them clean our furnace and ducts again.

Was this review helpful?
Company Response

Hi Teesh, Thank you for taking the time out to leave us a review. We also would like to thank you for choosing Duct Care for your Duct Cleaning Service. We really appreciated your business. All the best, Duct Care 647-376-7678

Private User
Private User
1 review Whitby, ON
0/10

Ducts and dryer vent

I have to update my review as we have learned that we have a mouse in our house and the only thing to change is this service. When they got here I specifically asked about our door staying open for the whole service as no one is here to sit and watch to see if something would try and enter my home. They said the loud noise of the machine should not be inviting for pests. Well he was wrong. Now I have to pay for another service to get rid of this new problem as a result of poor service received from this company.

This is the first time I've ever had my ducts cleaned so wasn't sure what too expect other than what I read and saw in videos. So when they showed up they were focused and not too friendly but that was ok as long as they did a great job. One thing that really annoyed me was that they cut through my duct work as it had never been done before but when they went to fix it they left a mess behind. All the small pieces of metal that was cut and other garbage which I didn't notice till afterward because I stepped on two pieces (:$) that got stuck in my foot. Considering it's sharp metal it was pretty annoying and disappointing.

As for the actual cleaning process who knows if my air quality feels any better. I did see all the stuff they pulled out of the dryer vent which was gross but again. He ended up cleaning it by just blowing it off our patio section into our grass.

Wouldn't use them again.

Review has 1 previous version
Was this review helpful?
Company Response

First of all I would like to thank you that you took the time out to write this review. Also I would like to apologize that we did not meet your expectations in terms of the satisfaction with the service that we have provided you.

Few things I would like to clarify though. In order to provide service we do need to run vacuum hoses through main door or garage or through window if possible to get to the furnace room so we can hookup the vacuum hoses to your duct system. And for this reason we need to leave the door or garage door or if running through window we need to leave it open and this is a very common practice in order to provide a duct cleaning service. If you would have informed us that you have pests issues and you do not want us to leave the door open, we would have used the window to take the hoses in the house instead.

Sometimes we do pull out a lot of debris not limited to bottles, cans, wood blocks, drywall pieces etc and also when we do cut the duct in order to hookup, we always inform the customers that where we put all the garbage, metal pieces that we cut. We would not just leave it everywhere on the floor.

I can understand that it was your first experience and it was not what you expected but I do hope when you do hire another company, you can see the difference.

Private User
Private User
1 review Toronto, ON
10/10

Duct cleaning service

These people comes to my house on schedule. Does everything very carefully, I find out all my ducts are cleaning properly. Also my heat and AC coils are very clean too.

Was this review helpful?
Company Response

Hi, Thank you for taking the time out to leave us a review. We also would like to thank you for choosing Duct Care for your Duct Cleaning Service. We really appreciated your business. All the best, Duct Care 647-376-7678

Lawrence  in
Lawrence in
1 review Whitby, ON
10/10

duct cleaning

Hired Duct Care for my duct cleaning service and they were amazing and thorough. I also have them clean my dryer vent and I was amazed to see the stuff that came out. Very nice guys on time and really good service. I will definately recommend Duct Care to my friends and family.

Was this review helpful?
Company Response

Hi Lawrence, Thank you for taking the time out to leave us a review. We also would like to thank you for choosing Duct Care for your Duct Cleaning Service. We really appreciated your business. All the best, Duct Care 647-376-7678

Shin in Toronto
Shin in Toronto
1 review Toronto, ON
10/10

Duct cleaning service

Came on time.
Very professional. Explained about how to take care about the system. Provided good recommedations about the filter.
Service was speedy and nice.
I would recommend this service to my friends and family.

Was this review helpful?
Company Response

Hi Shin, Thank you for taking the time out to leave us a review. We also would like to thank you for choosing Duct Care for your Duct Cleaning Service. We really appreciated your business. All the best, Duct Care 647-376-7678

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Duct Care Inc

At Duct Care We offer wide range of services including Duct Cleaning, Furnace Blower Cleaning, AC Coil Cleaning, Dryer Vent Cleaning and Central Vacuum Cleaning. Our focus is on providing our customers with exceptional service and care while providing reasonable prices. With us you have a peace of mind that ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.