Duct Care Inc

Duct Cleaning
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92%

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Reviews by rating (past 12 months)

Reviews for Duct Care Inc

Average customer rating:
9.3 10 (156 reviews)

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Oshawa  in Oshawa
Oshawa in Oshawa
1 review Oshawa, ON
7/10

Good service but expensive

Even though we got groupon deal, they are expensive specially 10$ for extra vent. Overall they did good job, in hurry they forgot to close return vents. I can recommend them but would advise to get quote first before starting work were to count total number of vents.

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Ashana in Toronto
Ashana in Toronto
2 reviews Toronto, ON
0/10

False Ads

BEWARE: THEY take advantage of their customers force you to do extra vents and add on or they do a half the job. They never cleaned our return system bc we limited to 12 vents in our house. Their $10/vent charge is blowing with air/spray something any homeowner can do. Last time our $90 groupon turned into a $350 job. This time we agreed to a $100 duct cleaning with 12 vents as we were focusing on our renovation areas. Today my husband is checking their work they did yesterday and the main function was not completed when he called the company Ihsan is blaming us bc we limited the vents so they dont do the return line. I was alone with my baby so they clearly took advantage of the situation. There's a reason this company is on Groupon... Beware they are robbing people blindly. Lesson learned. Now need to find a company to finish their job. Thanks for robbing a young family with young children. Pictures show they didnt deal their opening/ furnace cover left unscrewed and previous return opening left untouched. This is how they treat previous customers.

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Sunny in Markham
Sunny in Markham
1 review , ON
4/10

Is that too fast?

The guys are polite and punctual. At the beginning, a staff told me that the work will take around 1.5 hours, but they are so fast, all had been done within an hour for a 4-bedroom house, is that clean enough? God knows. Some reviews say that the good work should take at least 2~3 hours... what do you think?

2 of 2 people found this review helpful.
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Company Response

Hi Sunny,

Thank you for taking time out to leave us a review. I have tried to reach you to explain but could not get hold of you. Just few facts to understand it better.
It could take more service time for the same size (sqft) houses depending on not limited to how many main lines, how many hook ups, how easy the access and how much build up is there.
For example a 2000sq house with 2 hook ups which already had previously ducts cleaned would take way less time for same size 2000sq house with 5 hook ups which never was done in 20 years and had renos done. So you can not just say that unless you spend 3 hours in a 2000sqft house its not cleaned right.
But of course there would be red flags and concerns if a company would be cutting corners by not cleaning each individual main lines (supply and return) not doing all the necessary hookups and access openings not cleaning the Joist lines, jumper boxes and j channel.
Rest assured that your duct cleaning was done properly and if there is any questions or concerns, please don't hesitate to contact us.

Private User
Private User
Private User reviews Whitby, ON
10/10

Great job !

We found Duct Care Inc. online. After doing research, we decided to contact them.
Just done the duct cleaning this morning. We are very satisfied: professional and thorough job! Highly recommend their service !

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Company Response

Thank you for taking your time out and leaving us the review. We really appreciated your business. Duct Care

Andrew
Andrew
3 reviews Whitby, ON
10/10

Great Value and Service

After being bombarded by what appeared to be every low priced duct cleaning company in Durham, I decided to call Duct Care Inc. The initial call was relaxed and professional. Prices were fair value. The service was good quality. I definitely recommend them and I will use them again.

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Company Response

Hi Andrew, Thank you for taking the time out to write us the review. We really appreciated your business. Thank you. Duct Care

Evaristo J in Ajax
Evaristo J in Ajax
1 review Ajax, ON
10/10

Very pleased!

First time having our house's ducts cleaned since moving in (not sure of the previous homeowners' history) but we wanted to go with someone who had a great reputation and was close to home. So glad we found Duct Care Inc.
The team of two were very friendly from the very beginning until the very end. They called to confirm our appointment a couple of days before, and then called the day of to say they can come earlier. They informed us of what was going on, and provided us with practical recommendations on how to maintain the health of our vents and ducts.
Very, very pleased with how efficient, courteous, and thorough they were. Will definitely go with them again. Thank you!

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Company Response

Thank you for taking the time out to leave us a review. We also would like to thank you for choosing Duct Care for your Duct Cleaning Service. We really appreciated your business. All the best, Duct Care 647-376-7678

Ed in Scarborough
Ed in Scarborough
1 review Toronto, ON
10/10

Duct cleaning

Service was terrific. Company called ahead to confirm appointment and on service day called again to come early. Overall service was great as workers were considerate of my home. Work completed on time and explained. Would highly recommend.

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Company Response

Thank you for taking the time out to leave us a review. We also would like to thank you for choosing Duct Care for your Duct Cleaning Service. We really appreciated your business. All the best, Duct Care 647-376-7678

Tevin in Whitby
Tevin in Whitby
1 review Whitby, ON
10/10

GDcut Cleaning

Great company. Came to service on time. The staff were professional and very friendly. Even after service I called them because the heat was only blowing to the front of the house, they cam a couple of days after to fix it with no extra charges. I highly recommend their service.

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Company Response

Thank you for taking the time out to leave us a review. We also would like to thank you for choosing Duct Care for your Duct Cleaning Service. We really appreciated your business. All the best, Duct Care 647-376-7678

Don in Newmarket
Don in Newmarket
1 review Newmarket, ON
10/10

Duct cleaning

I am very happy with my duct cleaning services. The staff were very friendly, efficient, and professional. They were punctual and showed up on the day and at the time they said they would.

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Company Response

Thank you for taking the time out to leave us a review. We also would like to thank you for choosing Duct Care for your Duct Cleaning Service. We really appreciated your business. All the best, Duct Care 647-376-7678

Mdiaz in Whitby
Mdiaz in Whitby
1 review Whitby, ON
10/10

Duct cleaning

The gentlemen were very polite and did an excellent job
They showed up on time and were accomadating with schedule
Everything was explained in detail which was very important
Would definetly recommend and use their services again

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Company Response

Thank you for taking the time out to leave us a review. We also would like to thank you for choosing Duct Care for your Duct Cleaning Service. We really appreciated your business. All the best, Duct Care 647-376-7678

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Duct Care Inc

At Duct Care We offer wide range of services including Duct Cleaning, Furnace Blower Cleaning, AC Coil Cleaning, Dryer Vent Cleaning and Central Vacuum Cleaning. Our focus is on providing our customers with exceptional service and care while providing reasonable prices. With us you have a peace of mind that ...
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