Made 50% down payment in March. Work began second week of July. Paid $350 for travel time to Toronto for crew of three, who were hard workers, but untrained in gardening and landscaping work. Job was ravine property - plant 20 shrubs on hill and cultivate and reorganize an overgrown 12 by 9 foot perennial side garden; also adjust large stone steps that had moved due to soil slippage going into the ravine. Mitch spent 30 minutes talking to the crew and left me to instruct and supervise the crew on the design placement of the plants in the perennial garden and movement of patio stones to accomodate placement of a stone step down from the deck. Austin did a great job creating a Juniper Bonsai. Three stone steps on the ravine were adjusted but the spaces between the steps were piled with loose soil rather than being properly leveled and graded and laid with gravel for proper drainage. My credit card was charged with the final payment on the job without my authorization.