Sonny came highly recommended by some good friends. Everything at the beginning went quite well and smoothly. The wheels fell off the wagon when the countertop people Sonny subcontracted cut the wrong template for our undermount sinks. The countertop hole was at least 4 inches smaller than the sink! He told me that that is how these sinks were manufactured to be installed! He finally admitted that they cut the wrong templates. But he refused to change the countertop. Then I bought legs that held the faucet for my freestanding bathtub. He hired some plumbers who completely scratched and gouged the legs. He didnn't say a thing. When I found out, at first he said he would polish them. We told him that scratches that deep cannot be polished, the entire legs have to be replaced ($1100). Then he said they came out of the package like that! Then he blamed Ginger's (the store we got them from), they didn't have the proper parts... Bottomline, he would not take responsibility for his actions. The problem is he first comes across as a very nice man. But God forbid he or one of his subcontractors makes a mistake. Then he is a completely different person. Lacks any sense of pride or integrity. If anyone is fooled and refers him to you, RUN!!!