Mark did a great job of walking us through the process of installing a carpet from our front door to our stairs and a runner all the way up the stairs.
Not knowing how to install carpet we had no idea what was possible; all we knew was that we didn't want to put any nails or tacks into our brand new hardwood floor!
Mark took the time to explain what our options were and what would look the best in our house through many emails and calls, each time being very courteous and responsive.
We had selected the carpet from a reputable store, but their estimate to purchase and install the carpet ended up being a bit higher than we wanted to spend.
But we didn't give up and searched here on Homestars for someone with a great reputation to do the installation. His price for installation was about 1/2 of what the store would have charged and I don't think the quality of the installation suffered a bit.
Mark even went so far as to pickup the carpet from the store, take it to his warehouse to cut and bind the carpet then bring it back to my house to install the stair runner in about 90 minutes.
I’d have no hesitation in recommending his company.