We contacted Home Hardware (and some other companies) to look at our exiting bathroom, and give us a quote on removing the entire contents, and creating a complete new bathroom. Home hardware sent over their contractor. Right from the start he appeared a notch above the rest. We ordered everything in the store with Mike their building co-ordinator. We have a very small bathroom and it was a challenge to get everything in! Hugh worked above and beyond what we expected. We purchased regular square 12x12 floor tiles. Hugh to our surprise, cut the tiles, made a boarder patern and installed a beautiful diaganal design. It was excellent, a nice unexpected job. Home Hardware quoted us on the entire job. There were no surprises, or extra up charges. I would recommend this company to anyone in the area looking for home renovations. Oh yea, I forgot ... when I was at the store picking up the lights and fans, and some other things, the service was supreme. I picked the items out of the flyer, waited while Mike found them, he walked me to the check out (to much for me to carry), and then carried it all out to the car for me.... dont get this kind of personal service in the big box stores. All at the same or less cost than the box stores!