Garage Door Works came out the same day I called. And on time. My garage door was making odd cracking sounds. They not only repaired it but took the trouble to oil the rollers, etc, and gave it a thorough check over. When I asked about getting a door with a highter R value they give me an estimate, and told me what features to look for in a good quality door, but said my current door was in good shape for a few more years. When I need a new garage door I will be calling them. BTW they install garage doors in the winter too!