Shocked! I have been a customer for over 40 years now. We purchased a maintenance plan for 2018. The maintenance was done in Jan. 22, 2019. We purchased a new maintenance plan again, this time for 2019. In Jan. of this year I called to ask when the maintenance would be done. I was advised that they are trying to change maintenance calls to a less busy time of year.
However. Jan. 28th was the date agreed to for our 2019 maintenance.
My furnace quit working on Jan. 26/20 and I had to call for service.
Apparently, it quit due to a dirty filter. Taking care of the filter is part of the maintenance plan. Shortly thereafter I received an Invoice in the amount of $100.57 for the service call. Had my furnace been maintained according to the terms of our agreement I wouldn't have needed service.
I was told this is my fault. Very disappointed!

We have had Link Climate Care service our Geothermal furnace for about 21 years now. We have always been very happy with their work and their professional staff! We just recently had Mike do the yearly maintenance check on our furnace. He was very friendly and knowledgeable. We pay a reasonable monthly Insurance for our furnace which I highly recommend! (also covers a yearly maintenance check). Really gives us peace of mind to know that our heating and air conditioning/water heater is being taken care of by a Professional company that is just a call away in case of an emergency.
Thanks Link Climate Care!
Phil & Beth Baynes

I was genuinely pleased to pay the bill.
The service was professional, diligent and trustworthy
The Technician was knowledgeable and fastidious
Every step of the way was explained
Kim Meadus thank you for your help-much appreciated

Kim went over and above his duty as a technician today helping me figure out my furnace as I had Recently moved,can,t say enough about his work with LInk Climate Care,I have always had excellent satisfaction with this company and would like to thank Kim for his knowledge and professionalism.
Maggie Dingwall.

I have been with this company for over 20 yrs and have always found their service to be prompt and informative. They have done duct work for me as well as installing a new furnace. I am happy to get the same service technicians every time. He is excellent.

Kim was here again today for maintenance on our furnace and fireplace
What a wonderful experience having a man who comes on time, knows what he is doing and is always so pleasant We love having him in our home and feel ClimateCare is so lucky to have him on their staff. While he is working with you we will never have another person do our maintenance work. You had better keep him..

Thanks again Kim. See you in the Spring. Marianne Wilson

I contacted Climate Care in my area to have my fireplace fixed
I ended up getting Steve
He tore my fireplace total apart and put it back together and running like new
He is coming back to look at my electric furnace were another company told me i needed a new one
Will update you on the results
Would recommend Steve to everyone

We had our fireplace inspected by our previous propane supplier (Value Propane) and were told it was a chimney problem-most likely a blockage and not allowing the proper air exchange. It was mid January with lots of snow on our new metal roof - so we decided to wait for better weather to have it repaired. We had to pay for this diagnosis even though we did not have the work done-we did not want the repair man falling off our roof. Thank goodness we did as it was not the chimney at all - it was an air circulation problem at the pilot light. Kyle was thorough and knowledgeable- our fireplace was repaired quickly and professionally. Thank you Link Climate Care.

The cooling on my 14 year old Geothermal stopped working but a call to Link Climate Care provided a service representative, Chris, who arrived within a couple of hours and had the problem resolved quickly. Couldn't ask for better service on what has turned out to be a quality product. Thanks.

Mike arrived right on time as scheduled and worked neatly and efficiently. He was pleasant and explained things as he went along. He was helpful and made some suggestions about further care. I highly recommend him and his workmanship.