Link Climate Care

Heating & Air Conditioning
1386 Main St Beaverton ON L0K 1A0
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

90%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Link Climate Care

Average customer rating:
9.5 10 (45 reviews)

Sort by

Marilyn in Lindsay
Marilyn in Lindsay
1 review Lindsay, ON
1/10

Furnace Maintenance

Shocked! I have been a customer for over 40 years now. We purchased a maintenance plan for 2018. The maintenance was done in Jan. 22, 2019. We purchased a new maintenance plan again, this time for 2019. In Jan. of this year I called to ask when the maintenance would be done. I was advised that they are trying to change maintenance calls to a less busy time of year.
However. Jan. 28th was the date agreed to for our 2019 maintenance.
My furnace quit working on Jan. 26/20 and I had to call for service.
Apparently, it quit due to a dirty filter. Taking care of the filter is part of the maintenance plan. Shortly thereafter I received an Invoice in the amount of $100.57 for the service call. Had my furnace been maintained according to the terms of our agreement I wouldn't have needed service.
I was told this is my fault. Very disappointed!

Was this review helpful?
Company Response

Hi Marilyn, thank you for taking the time to give us your feedback.

We truly appreciate your loyalty to us for your HVAC needs for all of these years! Because you are so loyal to us, we will reimburse the service call out fee as we do empathize with your frustration in booking an appointment for the furnace's yearly maintenance check up.

We do recommend that for the most efficient and dependable furnace function, homeowners should check and replace their furnace filters every 2-3 months depending on home environment.

Our office will contact you directly to further discuss.

Highly Recommend! in Little Britain
Highly Recommend! in Little Britain
1 review Coldwater, ON
10/10

Geothermal furnace yearly maintenance service

We have had Link Climate Care service our Geothermal furnace for about 21 years now. We have always been very happy with their work and their professional staff! We just recently had Mike do the yearly maintenance check on our furnace. He was very friendly and knowledgeable. We pay a reasonable monthly Insurance for our furnace which I highly recommend! (also covers a yearly maintenance check). Really gives us peace of mind to know that our heating and air conditioning/water heater is being taken care of by a Professional company that is just a call away in case of an emergency.
Thanks Link Climate Care!
Phil & Beth Baynes

Was this review helpful?
Company Response

Hi Phil & Beth! We appreciate the confidence you have placed in us and for being such a loyal customer for all of these years! We look forward to providing you with that same peace of mind in the future!

Michael in Kitchener
Michael in Kitchener
0 reviews Brechin, ON
10/10

Heat pump and furnace service

I was genuinely pleased to pay the bill.
The service was professional, diligent and trustworthy
The Technician was knowledgeable and fastidious
Every step of the way was explained
Kim Meadus thank you for your help-much appreciated

Was this review helpful?
Company Response

Hi Michael! Thank you for sharing your experience with Link ClimateCare & Kim Meadus! We want every experience to be 10-Star and we're glad we hit the mark with you!

Maggie in Brechin
Maggie in Brechin
0 reviews Brechin, ON
10/10

Special filter

Kim went over and above his duty as a technician today helping me figure out my furnace as I had Recently moved,can,t say enough about his work with LInk Climate Care,I have always had excellent satisfaction with this company and would like to thank Kim for his knowledge and professionalism.
Maggie Dingwall.

Was this review helpful?
Company Response

Hi Maggie, thank you for your kind words and 10-star review! So great to hear the fine work our technicians are doing! We will be sure to make Kim aware of your comments.

marshall in Washago
marshall in Washago
1 review Washago, ON
10/10

Annual furnace service

I have been with this company for over 20 yrs and have always found their service to be prompt and informative. They have done duct work for me as well as installing a new furnace. I am happy to get the same service technicians every time. He is excellent.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Marshall, thank you so much for your kind words and 10-star review! So glad to hear we hit the mark each and every time! Thank you for being such a loyal customer!

Wallace in Beaverton
Wallace in Beaverton
0 reviews Beaverton, ON
10/10

Service yearly on air conditioner, furnace and fireplace

Kim was here again today for maintenance on our furnace and fireplace
What a wonderful experience having a man who comes on time, knows what he is doing and is always so pleasant We love having him in our home and feel ClimateCare is so lucky to have him on their staff. While he is working with you we will never have another person do our maintenance work. You had better keep him..

Thanks again Kim. See you in the Spring. Marianne Wilson

Was this review helpful?
Company Response

Hi Marianne, thank you so much for taking the time to post such a nice review! We appreciate your business and we're so pleased to hear the fine work our technician is doing! We will be sure to pass this along to Kim.

Lagoon City in Beaverton
Lagoon City in Beaverton
0 reviews Beaverton, ON
10/10

Fireplace Repir

I contacted Climate Care in my area to have my fireplace fixed
I ended up getting Steve
He tore my fireplace total apart and put it back together and running like new
He is coming back to look at my electric furnace were another company told me i needed a new one
Will update you on the results
Would recommend Steve to everyone

Was this review helpful?
Company Response

Hi there!

Thanks so much for your 10-star review! We're so pleased we were able to have your fireplace back running like new! We don't a Steve who works for us, but Lisa will be able to tell you who was there when you phone back to schedule his return for your furnace.
We look forward to working with you again!

Thank you  in Beaverton
Thank you in Beaverton
1 review Beaverton, ON
10/10

Propane fireplace repair

We had our fireplace inspected by our previous propane supplier (Value Propane) and were told it was a chimney problem-most likely a blockage and not allowing the proper air exchange. It was mid January with lots of snow on our new metal roof - so we decided to wait for better weather to have it repaired. We had to pay for this diagnosis even though we did not have the work done-we did not want the repair man falling off our roof. Thank goodness we did as it was not the chimney at all - it was an air circulation problem at the pilot light. Kyle was thorough and knowledgeable- our fireplace was repaired quickly and professionally. Thank you Link Climate Care.

Was this review helpful?
Company Response

Hi there! Thank you for your 10-star review and kind words! We are so happy to have found the issue and corrected quickly!

Cliff in Uxbridge
Cliff in Uxbridge
1 review Uxbridge, ON
10/10

Great Service

The cooling on my 14 year old Geothermal stopped working but a call to Link Climate Care provided a service representative, Chris, who arrived within a couple of hours and had the problem resolved quickly. Couldn't ask for better service on what has turned out to be a quality product. Thanks.

Was this review helpful?
Company Response

Hi Cliff, thank you for your 10-star score and for taking the time to leave your review. We are so happy to hear we exceeded expectations!

Marnie in Lindsay
Marnie in Lindsay
0 reviews Kawartha Lakes, ON
10/10

service the furnace

Mike arrived right on time as scheduled and worked neatly and efficiently. He was pleasant and explained things as he went along. He was helpful and made some suggestions about further care. I highly recommend him and his workmanship.

Was this review helpful?
Company Response

Hi Marnie, thank your for taking the time to write your wonderful comments and leaving a 10-star review!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Link Climate Care

HVAC service and installations. Heating and Air Conditioning, Solar, Geothermal. 24 hour emergency service. Certified professionals for over 40 years.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Heating & Air Conditioning pros in Beaverton?