West Hill Landscaping

Our interlocking driveway was in need of repair. Over the years, parts of the driveway were uneven given tire ruts. I also had some drainage issues in the backyard. Mike recommended repairing only the affected areas instead of the whole driveway which saved on our expenses. We found Mike and his team knowledgeable, prompt, hardworking and professional (cleaned up the site after every day of the project).

We had the good fortune to hire West-Hill Landscaping this summer to give our driveway an update. We were very impressed by their same-day response to our inquiry, coming to the house within hours to discuss our needs. All steps in the process were executed smoothly, and in a timely manner; Mike and Karl consulted with us at every step, with regard to the colour, and to the design that the pavers would form on the driveway. We are extremely impressed by their skill and the friendly manner in which they work. We would highly recommend them.

Dear West-Hill Landscaping team

Thank you for the great work you and your team for doing an amazing job on our backyard drainage issue we hand since the house was built and know we can enjoy our backyard.
We are furthermore impressed with all the effort you guys went through expanding our patio with matching the (interlock) bricks with the ones already there, the efficiency you undertook to complete the job has been appreciated very much, I will highly recommend West Hill Landscaping and Many thanks West-Hill Team!

I contracted West-Hill Landscaping in Bowmanville to excavate and trance a 35 foot trench at the side of my house. This side drain was to clear standing water which was pooling after rain storms , leaving the side yard marshy entering my side basement wall.

Bill and his team arrived at 8:00 a.m. and worked hard for 10 straight hours manually digging the ditch, filling it with gravel and then topsoil, and then regrading and seeding. I was very impressed by how hard they worked, how they cleaned up the site and the driveway following the project completion, and their willingness to help me to save and to relocate some of the soil to other areas.

Since the trench has been completed, there have only been three days in which it has rained. So far, so good. The water appears to be draining properly and not pooling. Bill has called on both occasions to ensure that the drainage installed is working as intended. I am pleased to date.

However, the real test of the success of the new side yard drainage system will be over the long term and also during the fall and winter months when there is heavy and severe rainfall. Given that I have a five-year warranty with West- Hill Landscaping for the side-yard drainage, Bill guaranteed that they will come back if the problem presents itself again. I trust that he will keep his word and follow through if warranted.

Mike, Carl, and Bill did an amazing job on our backyard patio. The work looks fantastic, and we trust that this was done properly. Bill recommended the pavers and the colour based on what we described, and when everything arrived, it was even nicer than what we imagined. Mike took the time to explain every step of the way, and if a challenge ever presented itself, he'd make recommendations to ensure the best job. The team worked long hours to ensure that the project was completed in a reasonable time, left the site clean every night when going home, and ensured that our neighbors yard (which they needed to cut through to reach our yard) had minimal damage to the grass. Not only did they give us peace of mind for completing the project properly, they were personable and responsive. We are so happy with the decision to hire West Hill Landscaping for the project, and have already recommended them to our friends and family!

we have experienced some drainage problems in our backyard and we had 3 contractors quote the job. West Hill was middle quote and they did everything they quoted and explained work to be done as job progressed. They completed the job on schedule and budget. Weepers, drainage system, French drain, relaid interlock, sod. They kept a clean job site, Bill, Mike and Carl worked hard and long hours and were very personable. I would highly recommend their company

Professional, knowledgeable, prompt, hard working, courteous, clean. These are all words to describe my experience with Westhill Landscaping. Bill, Mike and Carl. They did an excellent job and both my wife and I could not be any more happy. I would not hesitate to recommend this company to anyone that needs this type of work completed. They have a great work ethic and ensured the job was well done and we were satisfied.

I contacted Bill to sort out some drainage issues with the back yard of a home recently purchased. He came back with a very reasonable quote and was able to start work one week later. He did warn me that the work scope could change, and everything was dependent on the amount of clay below the top soil. Unfortunately for me, the clay beneath the lawn was too dense and the french drain was unable to drain at a sufficient rate for the amount of water entering the system. Bill was quick to update on the required changes and did his best to keep costs down while incorporating a sump pump system and additional drainage to correct for mistakes that the homebuilder made. I'm very happy with the final product: I've had zero issues with drainage, the grass and grading look excellent, and the overall finish on West-Hill's work was perfect.

I was having drainage issues in my yard that needed fixing, and three support posts to be replaced.

The contract stated that they would install a French drain system and regrade the yard. That the posts would be removed and new ones put in place. Bill promised me I would never have another drainage issue again.

When the work was complete, everything looked good, I even wrote a review stating how happy I was with the results - until we started getting water runoff and rain. Within two months we had 7 floods into our house that completely ruined an entire floor of our house. This was not into the basement, into was into the floor directly adjacent to where they had done the work.

The flooding was caused entirely by, and verified by city engineers and by my insurance companies investigation, to be caused by the improper grading of my yard. It was made into a bowl that water could not flow out of, and slightly sloped towards my house instead of away from it. This caused all the water to flow towards my house where it flooded in through a door. 7 times this happened after they fixed my drainage.

Additionally, the posts that were to be removed were in fact just cut down and burried in the yard, a fact I found when the flooding removed all the topsoil.

After contacting Bill, he was very rude and told me I don't know how a drain works and he would come by. He never came by. After months of calling and emailing, they finally came by when I threatened to write reviews and post pictures. At that point they saw the problems, looked me in the eye, shook my hand and promised to fix the issues. They said they needed the ground to dry up and would be in contact, in the meantime they would drop off a pump to help remove the water.

They never did. No pump. No call. No email. No contact for over two months. We did the work ourselves, an additional $20,000 to fix our house and correct the shoddy work they did.

My wife wrote a review on Google and surprise surprise, they contacted us the next day. They said they would still like to come fix the issues, admitted their fault, admitted they did not complete the items in the contract, and admitted they were at fault in not contacting us. I told them we had already done the work ourselves and if they wished to help, they could refund us the items on the contract that they did not complete. They refused to do this, just took our money and did not complete the work as stated.

I do not recommend this company and if you do hire them, watch every second they are on your property.

Bill and his crew did an excellent job of waterproofing the house to the weeping tiles 26’ wide at the rear of the house. They worked 12-14 hour days to complete the job. We are extremely happy with the work they performed and would highly recommend them.