I hired Dave at Asphalt Care to re-pave the bottom portion of our driveway which slopes towards the house. We were getting water run-off from the driveway into our garage. He was also going to lower the catch basin. Long story short, Dave did not shape the asphalt properly and we now get even more water in our garage. As per Dave's guarantee on labour and materials, he assured me that if we were still getting water in our garage after he finished, he would return and fix it. So after a bit of chasing - Dave agreed to come back and fix the job. He set two dates with me, one to remove the asphalt and a second date to re-pave. Dave didn't show up on either dates and is not returning my calls or texts. He's been paid fully for the job but did not do it properly. SAVE YOURSELF A MAJOR HASSLE AND DON'T HIRE THIS COMPANY.
UPDATE (July 5, 2017) - This company still hasn't fixed my driveway that they made worse with their work. Dave does not answer his phone, return texts or phone calls and does not show up/or return calls when he says he will. While he seems to have time to respond to negative reviews here on HomeStars, my garage floods every time it rains and he is doing nothing to fix it.
- Approximate cost of services:
- $2,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Your driveway slope is not your typical slope, Its very narrow and steep which made it very difficult. Yes you paid in full for a job we agreed on. I understand there is still an issue with the slope. I will see you soon to see what we can do in order to get a better slope. Not to worry i will correct this minor adjustment. Sorry for the delay.The Rain has set us back. Call me when you can