Toronto Maid Service - No Longer in Business

I tried this cleaning service because of the special price. First of all I get a call from the cleaner saying she is taking a bus to my house and she needs to know how to get there. First off I haven't taken the bus in years so I wouldn't know and second I would think that (a) the service should find a maid in my area or (b) ensure the cleaner knows how to get to the house she is cleaning. It took her hours to get their and then she called me again once she reached the subway saying she just got to Kipling and she wasn't sure which bus to take to my house. (I live at Martin Grove and Eglinton so you can imagine how long it would take her to get there). I ended up having to leave work, pick her up at kipling and take her to my house beucase she had no idea which bus goes there and I wanted to get the house cleanded sometime that day. She did a good job but everything leadign up to the actual cleaning put me off so much that I will never use these guys again.