We Hired Blue Planet to build our concrete ICF home in the northern suburbs of Chicago. The project started well, however, slowly went downhill. The interior finish jobs were not complete to our satisfatction and shoddily done. They argued with us about EVERYTHING that we thought was below standard. We had a stucco type product, called "Permacrete" applied as the exterior finish of the home. They led us to believe they would subcontract this job, too late, we realized they were to do it themselves. They did go to training, however, this was their first project and botched it badly leaving us with a house that we cannot easily fix. "Permacrete" corporation will not help us, there is nobody else in chicago that uses this product, and our builder thinks it is up to industry standards despite the fact that we have had an extensive report from a stucco inspector listing the many problems with our exterior finish. DO NOT HIRE THESE PEOPLE! They talk a good game, but they do not know their business and are shoddy workmen in general.
- Approximate cost of services:
- $400,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?