I ordered a custom sofa. Three of the sections came in the ordered fabric, one whole section came in the ugliest fabric I had ever seen.No one would ever combine the two fabrics in one couch and the manufacturer should have called and questioned the human error. I had trouble when placing the order with my salesperson and after a circus of errors she claimed she had a headache that day. Needless to say, her headache became mine.
Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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