Dealing with the Door House was an all around great experience. As in the other reviews, Al freely offered options and reasoning on his opinions in giving me a quote, and was not in a hurry during our discussion. On top of making a good impression on the phone, Al's quote beat the others that I received. He was able to come the next day to install the new opener, which was done with efficiency, friendliness, and with patience for my questions. The old parts were taken away for disposal. It's a real pleasure to deal with an approachable, sincere business owner who does good work!