Very pleased with the prompt reply to my email request for a quote. Friendly and knowledgeable. Showed up right on time with very friendly and personable service. They seem well experienced and the insulation product they use looks very good. Didn't try to upsell on things we didn't need and it looks like they put in more than enough loose insulation. Price was very reasonable and a bit lower than other quotes. Seem to be trustworthy and hard working contractors.