U Save Provincial Roofing & Windows

Roofing
Whitby ON L1N 8Z7
Write a Review
Write a Review
HomeStars  >  Roofing in Ajax  >  U Save Provincial Roofing & Windows
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

45%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for U Save Provincial Roofing & Windows

Average customer rating:
7.2 10 (5 reviews)

Sort by

andre chan in North york
andre chan in North york
9 reviews NORTH YORK, ON

First Review

6/10

Eavestroughs

Heavy rain produced leaks at the joints in the downpipes.
Someone did have a look and suggested a straight downpipe instead of the joint but nothing was done. Emails were not answered.

1 of 2 people found this review helpful.
Was this review helpful? Yes No
Company Response

As specified to client, root of leakage problem was scuplar drain (square box off flat roof edge).
Severely rotted and not part of work originally requested. In order to repair drain for proper down pipe installation, flat roof needed extensive repair for leak to stop. We do not do any work associated with flat roofs. Would be willing to return to site to to put straight piece of pipe when all flat roof issues are addressed by client.

Customer satisfaction is always top priority

PC
PC
3 reviews L1P1L5, ON
2/10

Brick repair

We used U Save for some brick repair work and were quite disappointed. After one return visit for touch-ups, we were promised the work had been done as agreed and handed over a cheque, only to discover upon closer inspection that some areas (in locations where a ladder is required to view) had not even been touched. Yes, they did finally come back to finish the job but the overall process took a lot longer than it should have. We feel that the end product was not worth the money. For the time put in, we calculated that we paid U Save $350/hour....not much of a savings, especially for mediorce work.

Was this review helpful? Yes No
Company Response

Tuck pointing (mortar repair) older homes with several effected areas around house can come with challenges one being getting all areas deemed applicable by client.
We do our best to repair applicable areas yet in rare cases the odd section may be overlooked.
When brought to our attention we respond promptly to address the issue.
Many companies will attempt any tuck pointing what so ever on a house due to the grey area of what is needed and what is not.
To insure that any potential further damage to mortar is addressed weathering of aggregate and mortar combined may have the appearance of being damaged to the untrained eye, but the expert this is a normal aging process without detriment. Only way to get all nooks and crannies is took point whole wall which is almost never the case. We did come back to finish overlooked area.
As for duration of work and cost, if work took twice as long to do would client have paid us more?
After all some jobs are completed quicker than expected and others take more time (it always evens out in the end).
I do take offense to quality of work performed as it was done to a professional standard.

Sherri
Sherri
25 reviews EAST YORK, ON
10/10

Repair flashing on new roof peak, change vents

Mike is a fantastic guy, and his teams are wonderful. I've used Mike's company to put siding on my garage, and had him back again to fix the roof issues on a new peak at the front of the house. Once again, Mike's team were efficient, friendly, and went the extra mile to make sure that everything was perfect with the roof work. They did all the work that we had discussed, and when they noticed there was a problem with the flashing around the chimney, they took the initiative to fix that too. I've had nothing but fantastic service and outcomes from this company, I can't recommend them enough.

Was this review helpful? Yes No
Sherri
Sherri
25 reviews EAST YORK, ON
10/10

Vinyl Siding For Garage

Mike and his team did a fantastic job. I had a garage which was not well framed - the previous contractor didn't create a straight structure. Mike gave a great quote, and then his team of 3 guys completed the work over 2 days. Not only does the garage look great, but they did such an amazing job cleaning - you wouldn't even know that work had been done here. This is a fantastic company, I can't recommend them enough. I've hired Mike to do more work and already recommended him to friends. I'll use him again for anything I can - great company. Thanks Mike!

1 of 1 people found this review helpful.
Was this review helpful? Yes No
jose leal in Toronto
jose leal in Toronto
2 reviews Toronto, ON

First Review

8/10

Re Roofing

They did a great job of installing the roof, but the best part was the fact that they cleaned up very well. Only found a few nails. Everything else was great.

1 of 1 people found this review helpful.
Was this review helpful? Yes No
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about U Save Provincial Roofing & Windows

Siding, masonry, roofing and windows
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Roofing pros in Ajax?