Quoted for a pack and move from Edmonton to Leduc.
They showed up late, with no orders to pack, no boxes to pack, and they told me they don't take open box stuff and that they don't pack, there should have been packers that came before them.
They didn't have any boxes on them but assured me they could get some.. They also had one guy who didn't even show up. They had to bring a guy from another moving company! who just happened to be a friend of one of the movers.
They called their boss, who didn't return their call, and then when he did they told me it would be an hour and a half of paid waiting to get the boxes.
They showed up at 9.. tried billing me from 8-2 plus 2 hours travel for a half hour trip each way.
Then i had to help them unload my stuff, which legs were lost from couches, tables.. they apparently pad all furniture which is not true. My couch was shrink wrapped, broken on the bottom in the middle with ripped fabric and broken wood. Tables bent, desks shattered.. Items missing... i'm so glad i didn't get them to move my electronics. My baby's crib was all scratched up .. his change table almost destroyed....
All in all a Miserable experience with these people.
I recommend against it. They were more concerned with hurrying up than doing it "Carefully"
This was not a good experience and i advise people to stay away.
- Company Response
BC's careful Movers ARE NOT CAREFUL MOVERS of EDMONTON. This is a completely separate company and in no way affiliated with BC's Careful Movers. We are disappointed to hear how that other company treated you as it is not acceptable and we were also upset that thie review named us instead of just Careful Movers who are not apart of our company at the Edmonton or any other branch. Thank you.