Opened my pool this year to discover there was a potential leak in the plumbing that didn't exist previously. I was referred to Canadian Leak Detection (CLD) by a pool service person, unrelated to CLD, who had previously enlisted their services. CLD is the company that your local pool shop calls when they can't find the leak.
Genaro (Office Manager) booked me an appointment for the next business day, as it was not an emergency. He was courteous, understanding, and professional. He explained CLD's process and work guarantee.
When the technicians (Daniel and Alex) arrived, I found them both to be pleasant, knowledgeable, and highly skilled. They performed all required diagnostics to find the issue, and then continued checking to ensure there wasn't any further issue. The entire system was diagnosed, and a quote was provided to fix the leak, in case I wanted to book them for the repair service.
My expectations are high, and I'm happy to say that they were exceeded. After comparing quotes, CLD is typically more expensive than your local pool shop. However, they are leak finding professionals who are specifically trained in using their equipment. They even guarantee to find the leak or you don't pay for the service. The extra few dollars were well worth the peace of mind provided!
I will be recommending the company to anyone who has a pool leak. Thank you very much!