S S Locksmithing

Locks & Locksmiths
Sault Ste. Marie ON P6A 2G9
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98%

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Reviews for S S Locksmithing

Average customer rating:
10 10 (21 reviews)

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Private User
Private User
Private User reviews Sault Ste. Marie, ON
10/10

Highly recommended!

I was looking for a qualified, reliable locksmith to install deadbolts and re-key my entire home to one key. After a lot of research, SS Locksmithing seemed like the best option, and I now see why so many reviews say that they exceeded expectations. Matt was exceptionally friendly, knowledgeable, professional, and skilled, with great communication. He took his time, explained all of the different options and their benefits, and set us up with a functional and secure system, for a very reasonable price. He cleaned up after the work immaculately, and took the time to explain everything he did and how it works. Communicating through Homestars was really easy, especially because I could send pictures, and I was able to pay at my my newly-keyed door through Square. I love that I only need one key now for all of my exterior doors, and I also like supporting a locally-owned family business. SS Locksmithing was exceptionally convenient, professional, and just an overall pleasure to work with. Highly recommended!

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Company Response

Thank you so much for taking the time to leave us such a thoughtful review! We pride ourselves on our work and really appreciate the trust you put into us to secure your home. It was a joy to work with you and I hope we can work together again in the future!

Karen in Toronto
Karen in Toronto
0 reviews Sault Ste. Marie, ON
10/10

110% happy!

I needed help today on short notice today, having snapped my house key off in the deadbolt when I left for work this morning. Matt responded to my message immediately and was here to assist within the hour. He repaired the deadbolt (which saved me money, because I thought I had to buy a new one), cut new keys, and attempted an impromptu repair on another faulty door handle. The whole experience was entirely positive for me and I would not hesitate to call SS Locksmithing again. I will also be recommending them to anyone who asks. It's great to find a local gem like this one!

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Company Response

Karen thank you for taking the time to make a review for us! It was no trouble at all to come help you out and your lock was in good shape (other than a broken key inside it). No reason to run up the price for things you don't actually need. I'm so happy that you had a positive experience with us and I look forward to finishing the job off and replace that storm door hardware (that is actually broken!). I'll shoot you a message later on today and see if you still want me to go a head and get everything done for you. It was a pleasure to meet you and having your trust to allow us to work on your home.

Sam in Mississauga
Sam in Mississauga
0 reviews Sault Ste. Marie, ON
10/10

Only One Call Away

Matt is my lifesaver. As a resident manager for Skyline Living, I couldn't be happier knowing I have a reliable, quick responding and super knowledgeable locksmith just a call or text away! He has saved me 1 too many times over the last few months as we go through business/building changes, requiring his assistance and knowledge more than a few hours every week! Thank you Matt for taking such pride in your work and amazing care of your customers!!

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Company Response

Sam you really didn't have to do this amazing review for us, I'd still be happy to come help you out anytime! It is an absolute pleasure working with you (and all the staff at Skyline) to solve whatever issues we run into together. I really can't tell you how much I appreciate the nice review and really do enjoy the work we do. You've got my number, when something comes up I'll come running!

Private User
Private User
Private User reviews Sault Ste. Marie, ON
10/10

Amazing service ! Can't recommend enough !

Matt was amazing! Quick, very professional, respectful & courteous. He understood my situation and went out of his way to make me feel safe and secure in my home. I had many doors to change, including a garage door, and he managed to fit me in even last minute.

What great service! I can't praise him enough! I will highly recommend SS Locksmithing to anyone needing locks (even garage doors) changed in their home.

Thanks again Matt :)

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Company Response

Thank you so much for taking the time to make such a wonderful review! It was a pleasure to work with you and please don't hesitate to call if anything comes up. Our job is to make you secure in your home and I couldn't be happier that we accomplished that. Thank you for the work, the review, and most importantly- your trust to work on your home!

Smtaylo2
Smtaylo2
0 reviews Sault Ste. Marie, ON
10/10

Great Service and Very Professional

Very professional and timely service. Actually came on Good Friday to make sure work was done in a short time frame. Installed new locks and deadbolts on 2 doors. We are very satisfied with the work and service and would highly recommend.

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Company Response

Thank you so much for taking the time to give us such a great review! we do our best to stay on top of things and I'm happy we didn't interfere with your long weekend plans. I hope we find something to work together again soon!

Sandra in Toronto
Sandra in Toronto
0 reviews Sault Ste. Marie, ON
10/10

Fast Excellent Service. No hidden extras.

I only waited about 10 minutes from my first call to the office before he arrived. The deadbolt on the door I use was stuck in the lock position which would have been a problem to get through so he checked the other doors on the house first. He didn't care there were no stairs to an unused door. That one was the easiest (and therefore cheapest) way to get me into my house. He quickly picked the 2 locks and then the "problem" door was then opened from the inside. No expensive drilling locks out suggested or required.
My issue turned out to be a loose screw on the faceplate that was blocking the latch from turning. At this point, we could have just tightened the screws down and I would have only paid the service charge. But I really needed to change that lock years ago so I asked him what parts he had with him. He had a brand name I liked and a price that sounded reasonable. It was- I found similar models online at the same price I was charged and his van was set up to cut extra keys from me (it's hard to get proper copies cut in most stores with this better quality lock). He didn't charge me anything extra for installation.
The emergency service call charge was very reasonable seeing as it covered showing up in 10 mins, picking 2 locks to get me inside, removing and replacing the failing lock, and cutting and testing 2 extra keys. The bill was just a new lock, service call and tax. No surprise extras. He had a proper credit card scanning system attached to his phone and he emailed me the receipt.
I definitely recommend this business to others.

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Company Response

Thank you so much for the review Sandra! I really appreciate that you took the time to write one for us and I'm very happy we could help you out so fast. We don't ever charge 'emergency service calls' (onless it is outside business hours/weekend rates). You didn't plan on an emergency happening to you and for a locksmith or anyone else to take advantage of that to charge more doesn't feel fair to me! I'd love to work with you again anytime, hopefully next time it won't be an emergency. So happy we could help you out.

yvetteleonard123
yvetteleonard123
0 reviews Sault Ste. Marie, ON
10/10

Install deadbolt lock and remove broken key from existing lock

I highly recommend this locksmith company . Matt was very friendly and courteous , I have called them twice now and each time he was able to come over within 24 hours of my call and promptly fixed my lock , and another time installed a deadbolt lock set for me . The workmanship is excellent ! Thank you Matt !

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Company Response

I'm so happy to have helped you out and would work with you again anytime at all! please don't hesitate to call me again if anything comes up!

Private User
Private User
Private User reviews Sault Ste. Marie, ON
10/10

Replaced main door lock and handle

This app helped us to pick a safe and reliable homegrown company.
Service from the time of posting request and completion of work was more than excellent. It is a pleasure to support family operation that demonstrates reliability, friendliness and super efficiency.
Thanks Matt!

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Company Response

We love to see the homestars app get used like this, start to finish. Very easy to keep in touch and get all the information in one place is invaluable. I am so happy you liked our work and I really hope to work together again!

nvonroenn
nvonroenn
0 reviews Sault Ste. Marie, ON
10/10

Re-keyed all locks to one key.

Matt was a very nice man. He found my house unlocked, texted me and made sure everything was ok...he works is very professionally and efficiently. I have used him a number of times (lost keys) would not hesitate to call him again. 10/10
Thank you Matt

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Company Response

Thank you so much for taking the time to leave us a great review! I hope we can find something to work together on soon!

nsyrette82
nsyrette82
1 review Sault Ste. Marie, ON
10/10

Keys locked in car

I really liked the fact that you assisted right away and was done in no time! Very patient and gentle work
Even offered up suggestions!
I am grateful I made the right decision by calling for your help.
Your services saved my day today and for that I am grateful!!

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Company Response

I'm so happy I was able to get over and help you out today! it is always nice to hear we helped save your day, next time we work together hopefully it won't be an emergency job!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about S S Locksmithing

Welcome to SS Locksmithing. We offer commercial and residential. We offer many services:

Lock Repair
Locks Re-Keyed
Master Key Systems
Restricted Key System
Safe Repair
Combination Changes

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Contact us today to schedule your appointment

CATEGORIES
Locks & Locksmiths
YEAR ESTABLISHED
1982
NUMBER OF EMPLOYEES
2
RETURN POLICY
n/a
PAYMENT METHOD
cash, credit card, cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.