We had booked Pillar to Post for an inspection of a new purchase near Kelowna and they were prompt to respond and attend to the inspection. The inspection was carried out in accordance with the terms of the agreement however the reporting was less than satisfactory. It is standard practice to include pictures but our report was void of any. Despite many attempts to contact them to forward same they did not respond whatsoever and never did receive any pictures. They also surcharged as requested a fee to inspect the hot tub but couldn't complete the inspection because the tub was not filled. However they still charged us for a service that was not done. Despite having paid for the cost the inspection, the company still has not provided pictures nor responded to our numerous emails. This is very unprofessional and would not recommend them at all.