Koper Windows & Doors

Windows & Doors Installation & Service
Mississauga ON L4T 3J3
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Barbara in Thornhill
Barbara in Thornhill
2 reviews Toronto, ON
2/10

CUSTOMER SERVICE

Koper was recommended by a neighbour. In the spring of 2016, the sales rep....also a member of this "family owned" business...came right out, helped me plan my new door and sidelights and the job was completed. The installers are excellent, and I was pleased with the end result on the day of installation.
I noticed that there was a gouge on the top, inside of the door. This was 10 inches long and deep. I also noticed that there were small areas on the exterior had not been covered with my "custom colour". Bottom line...it is June and after a promise of repair and numerous unanswered messages, the repairs have not been done!
ttom line...after numerous tests....many unanswered...and promises of rerpairs,

Approximate cost of services:
$7,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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