We needed to convert our wood burning fireplace to natural gas insert fireplace. Contacted a few companies and some refused to do the job because of chimney height and roof slope. Andrew’s price was reasonable and his approach for doing the roof job was professional.
I like the honesty of his team and their workmanship as on day of installation upon climbing on the chimney, they noticed some issue at very top (35 feet above) of the chimney which needed to be fixed before dropping the liner.
Their job was half way stopped waiting on me to hire mason to fix the chimney, but no complain and fully understandable for both parties.
I coordinate between the two contractors and upon fixing the chimney; they came by same day and finished installing a beautiful fireplace for us which we turned on same night.
They could have dropped the liner in and finished their job a month before and not telling me about the crack on the chimney which was impossible to see from the ground level, but they did not do that, they let me know to make a proper decision for my home which of course cost me an arm and a leg to fix.
Also they accommodate me with using black pipe installation as per my request and understood and confirmed my concerns because of special circumstances around the pipe path and my use of basement, which other contractors hesitate to run black pipes because of extra labor involved.
A job well done and thanks
- Company Response
Thank you for the glowing review! I'm glad that we where able to coordinate with the repair of your chimney and that you are enjoying your new fireplace. You where wonderful clients to work with and we appreciate your business.