Albion Appliance Heating & A C Ltd

Heating & Air Conditioning
Caledon ON
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Heating & Air Conditioning
Albion Appliance Heating & A C Ltd
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96%

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Reviews by rating (past 12 months)

Reviews for Albion Appliance Heating & A C Ltd

Average customer rating:
10 10 (13 reviews)

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Masoud from Newmarket
Masoud from Newmarket
4 reviews Newmarket, ON
10/10

New Gas Fireplace Insert and BBQ Extension

We needed to convert our wood burning fireplace to natural gas insert fireplace. Contacted a few companies and some refused to do the job because of chimney height and roof slope. Andrew’s price was reasonable and his approach for doing the roof job was professional.
I like the honesty of his team and their workmanship as on day of installation upon climbing on the chimney, they noticed some issue at very top (35 feet above) of the chimney which needed to be fixed before dropping the liner.
Their job was half way stopped waiting on me to hire mason to fix the chimney, but no complain and fully understandable for both parties.
I coordinate between the two contractors and upon fixing the chimney; they came by same day and finished installing a beautiful fireplace for us which we turned on same night.
They could have dropped the liner in and finished their job a month before and not telling me about the crack on the chimney which was impossible to see from the ground level, but they did not do that, they let me know to make a proper decision for my home which of course cost me an arm and a leg to fix.
Also they accommodate me with using black pipe installation as per my request and understood and confirmed my concerns because of special circumstances around the pipe path and my use of basement, which other contractors hesitate to run black pipes because of extra labor involved.

A job well done and thanks

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Company Response

Thank you for the glowing review! I'm glad that we where able to coordinate with the repair of your chimney and that you are enjoying your new fireplace. You where wonderful clients to work with and we appreciate your business.
Andrew

Brian in Cambridge
Brian in Cambridge
1 review Cambridge, ON
10/10

2 great experiences with Albion

Very happy with the service and prompt response from Andrew at Albion. A/C failed at the beginning of a heat wave and it was fixed same day. Prior experience with a furnace motor issue, fixed within 2 hours of calling. Thanks for the excellent service!

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Company Response

Thank you for your kind review. I'm glad we where able to get you up and running in a timely manner.

deasson in Newmarket
deasson in Newmarket
1 review Newmarket, ON
10/10

Blower Motor replacement

December 30th my furnace blower motor failed #@!. How am I going to find someone at this time of year to replace the unit, IF they even have the unit in their inventory!! Andrew and his team did some work on my furnace 3 yrs back so I thought I'd give him a call to see if he could help.
Well, Andrew (owner of Albion) personally showed up to install a new motor & amazingly he had a motor that was a fit for my furnace. Ordinarily his team would do this work on weekends but he was short staffed and therefore he took the initiative as a small business owner to get the job done. What does that say about customer service!!!
Thanks Andrew and your team. You are definitely my preferred provider on a new HVAC system as my HVAC is aging.

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Joshua Gilmore in Caledon
Joshua Gilmore in Caledon
2 reviews Barrie, ON
10/10

Furnace Install

Furnace needed replacing. Contacted Andrew as he was highly recommended to me. He did not disapoint. He came out to my house to look everything over and take measurments to make sure his techs were fully prepared for what needed to be done. Was very knowledgeable and had given multiple options for furnaces depending on the budget.

Techs that did the install were polite and tidy. Cleaned up all there material removed all old equipment. Install looks great and the attention to detail with running the new exhaust and intake piping was great.

Not many companies like this around anymore. A++++ for Andrew and his crew.

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Private User
Private User
Private User reviews Caledon, ON
10/10

Install furnace and air conditioner

This company was fantastic. They are courteous and very professional. Very respectful of keeping your home as clean and tidy as possible while working. They laid mats down to keep your floors clean as possible. Very pleasant to work with. Knowledgeable. Kept us updated as the job went along and explained everything.

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John in
John in
6 reviews Ottawa, ON
10/10

Furnace Repair

Trouble with my propane furnace at our cottage north of Toronto and Andrew was able to locate the problem instantly (rusty burners). He sanded off the rust to tide me over until the Part arrived.

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Private User
Private User
Private User reviews Caledon, ON
10/10

A-C Working Well for Years

Albion Appliance Heating & A-C Ltd changed my air conditioner compressor promptly and professionally some years ago. It continues to run well, for 8 years now, without incident. Reliable air conditioning is critical during our hot summers.

Review has 1 previous version
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Company Response

I am sorry to hear about your experience and would like the opportunity to win back your business. It is our company policy to leave old parts with the customer. Our trucks are stocked with factory and generic parts for most manufacturers. This allows our customers to be up and running with the least amount of discomfort.
I welcome the opportunity to speak with you further. Please feel free to contact me directly at albionappliance@rogers.com.

Andrew McKay
President

Mindy Dodds from Toronto
Mindy Dodds from Toronto
3 reviews Caledon, ON
10/10

Furnace issue - smartvalve replacement

No heat, oh no! called Andrew at AAH&A; came the same day to check it out; advised of the problem; coordinated to have him or his employee back the next day to replace the part and discussed a plan going forward for service to keep my 18 year old furnace running - prompt, reliable, friendly; honest and upfront about the costs - who could ask for more! We're warm and toasty now...

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Company Response

Thanks! Glad we were able to help.

Danny Best in Bolton
Danny Best in Bolton
1 review Bolton, ON
10/10

A/C repair

I called a few other contractors with no promise that anyone would be able to come out for a least 24 hrs. :-( Mike the tech. with Albion App. was at my door witin 4 hours. and within 10 minutes he loacated the problem as a burnt out capictor which is just happend to have the replacement part with him.

Kudos to Mike & Albion Appliances Heating & A/C

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    positively schocked  in toronto
positively schocked in toronto
1 review Etobicoke, ON
10/10

HEATING AND FURNACE WORK

Andrew is absolutely the best heating and a/c man i have come across in 20 yrs of home ownership .His honesty -technical expertise- and knowledge is hands down the best i have ever see inmy life in any trade !! Consumers requiring expert help should run to this man not walk . He has saved my thousands of dollars in diagnosing problems others were stumped by . He is a rare gem . I can not recommend him enough to family friends and co workers . Always call Andrew when considering any heating and A/C/ work.

Français

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More about Albion Appliance Heating & A C Ltd

Albion Appliance is a full service HVAC contractor supplying happy customers with the best residential heating and air conditioning products. Our company was established in 1982 and has since become Caledon and Bolton's premier residential heating, ventilation and cooling company. All of our technicians are TSSA certified and highly qualified ...
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