Bought a new dishwasher. Heard All Star from Bosch rep after my useless Bosch died after 3 years.
I asked for a removal which Peter called an R & R, reinstall and removal. I came home and found the old unit in my living room.
Peter told me the removal only means removal from the place it was located. He also mentioned I was the first person in his 41 years of business who asked for their old unit to be removed from their house and no appliance service does that.