Winnipeg Supply Service Experts

Heating & Air Conditioning
Winnipeg MB R3G 2V4
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HomeStars
Heating & Air Conditioning
Winnipeg Supply Service Experts
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84%

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Reviews by rating (past 12 months)

Reviews for Winnipeg Supply Service Experts

Average customer rating:
8.2 10 (37 reviews)

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Jonny in
Jonny in
1 review Winnipeg, MB
0/10

Its too bad it ended this way

Trevor came out and checked my furnace as it went dead. He found that the light switch to apply power to the furnace was turned off. Trevor also replaced part of clear plastic tube that at some point leaked in the past. Charged us $100 extra for flipping the switch and $1 of tubing a "minor adjustment."
I called Gord, the manager at Winnipeg Supply and asked him "what's up." Gord said he sticks by his pricing plan. Paid $224 for 10 minutes of work. That's over $1200 an hour. I don't get paid to drive to my work and I don't get paid anywhere close to $1200 an hour. Watch out for these guys.

Approximate cost of services:
$224.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We are very sorry for your experience and would like to learn more about your situation. Please contact us at CustomerService@ServiceExperts.com with your full name on the account and phone number so we can reach out to you. We look forward to hearing from you.

ROSHAN in Winnipeg
ROSHAN in Winnipeg
1 review Winnipeg, MB
0/10

Plumbing

Very disappointed with the 100% satisfaction guaranteed. Had a leak in my shower, technician came and found leak, repaired and said everything was fixed. Few days later, notice leak when using shower. Called the office said the leak is still happening, another technician says they would charge if he comes and finds leak is coming from different spot. Why did I pay $200 to the first technician if he didn't fix the leak properly in the first place?? They are trying to charge me again, to find and repair leak which wasn't completed the first time around... Not good customer service.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

We are very sorry for your experience and would like to learn more about your situation. Please contact us at CustomerService@ServiceExperts.com with your full name on the account and phone number so we can reach out to you. We look forward to hearing from you.

Fermina in Toronto
Fermina in Toronto
1 review Toronto, ON
10/10

furnace

I would like to thank Shaun Gray for helping us to choose which one of the furnace suited for our house. He explain to us everything and give us knowledge about the furnace he so patient to us waiting for our decision He make sure that the one who install the furnace did a good job. We are happy about the service they gave us.

Approximate cost of services:
$6,400.01
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Company Response

We cannot thank you enough for taking the time to write this great review! We are happy that the team worked together to provide you with an excellent experience and we appreciate your wonderful feedback. We look forward to continue working with you and hope you're enjoying your new system!

Trish in Toronto
Trish in Toronto
1 review Winnipeg, MB
10/10

Furnace and Air Conditioner

I would like to say how pleased I am with the service I received from Winnipeg Supply Service Experts. Mike was very helpful in helping me to decide which furnace and air conditioner was best suited to my home. I felt confident in my decision. Trevor and Hoang were excellent when installing the furnace and air conditioner.

Approximate cost of services:
$12,000.00
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Company Response

We are happy to hear that Mike, Trevor, and Hoang provided you with an excellent experience and we appreciate you choosing us for your home comfort needs!

A G S from Winnipeg
A G S from Winnipeg
2 reviews Winnipeg, MB
1/10

hot water tank furnace and air conditionaire

They sent out the most miserable person I have ever seen..They always sent out people afraid of dogs so they have too leave.But it is funny when you are buying 10000.00 worth of stuff they have no trouble with dogs.

Approximate cost of services:
$1,200.00
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Company Response

We are committed to providing the highest level of service and would like to hear more about your personal situation. Please email our Customer Relations Specialist at customerservice@ServiceExperts.com or give a call at 972-535-3899.

Shelly in Winnipeg
Shelly in Winnipeg
1 review Winnipeg, MB
8/10

Furnace - breakdown, bought a new one

my furnace broke new years eve. Returned my call in 30 minutes and had serviceman in my home in an hour. Recommended new furnace. Had salesman out 2 days later, and new furnace installed
on 4th day. Offered space heaters. Came when agreed. Very good service and fine people to work with! I have some slight curiosity about whether a $7,000 new furnace was better choice than a $1,000 repair....but peace of mind, and confidence in service commitment a factor. time will tell...but this is the only company out of 6 calls who responded, came, and were great to deal with on New Years Eve....and that counts for a lot.

Approximate cost of services:
$150.00
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Company Response

Thank you for taking the time to write this review. We appreciate your business and look forward to continue working with you!

Jack in Winnipeg
Jack in Winnipeg
1 review Winnipeg, MB
0/10

Furnace repair

AVOID - insisted our furnace had to be replaced. Second opinion Nothing wrong with the furnace or chimney lining. a few cracks in chimney to be repaired in the spring.

Approximate cost of services:
$5,500.00
1 of 2 people found this review helpful.
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Company Response

We are very sorry for your experience and would like to learn more about your situation. Please contact us at CustomerService@ServiceExperts.com with your full name on the account and phone number so we can reach out to you. We look forward to hearing from you.

Drew from Winnipeg
Drew from Winnipeg
1 review Winnipeg, MB
10/10

Ductless Air Conditioner & HRV

The salesman Stephan was awesome from start to finish. He really put an effort in to get my house to where i wanted it. Cool and Dry. He was fair with any requests and listened to everything i had to say. The workers Ian and Trevor followed up with everything that Stephan promised and worked hard and installed a great product with great workmanship. Im happy with everything they did and will always refer you guys to anyone i know or if anyone asks. Thanks so much!!

Approximate cost of services:
$6,000.00
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Company Response

Thank you for taking the time to write this review. We are happy to hear of your satisfaction with the work that was provided and we appreciate your business!

John from Winnipeg
John from Winnipeg
2 reviews Winnipeg, MB
10/10

Furnace, AC, and hot water tank

Perry was very helpful in presenting the options and helping determine what would be a good choice. Cam and Trevor took the time to determine a better place for the holes and the pipes required for the furnace and the AC unit. So much cleaner and out of the way than the original plan. I can't say how much I appreciate that Cam took the time to figure out a better way to do this install. Garry did an excellent job in the electrical and plumbing installation of the hot water tank. Great installation work all around. Hydro inspector also praised the quality of the installation.

Approximate cost of services:
$15,000.00
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Company Response

Thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided. Please let us know if there is anything else we can do. We sincerely appreciate your post.

anjanie maharaj-hunter from Winnipeg
anjanie maharaj-hunter from Winnipeg
1 review Winnipeg, MB
10/10

replace old 1968 furnace and replace with high efficiency furnace and replace air conditioning unit

From the very initial contact with Perry, the service rep. we were pleased with his professionalism and patience when explaining the type of furnaces. He was also sensitive to include the seniors who were present as it was their home, and they had many questions. Perry built a sense of trust with my parents and they were willing to have him come to the home without the children needing to be present. This we were very appreciative of.
When the installers John and Marc arrived to do the job, they were prompt, and very knowledgeable about the equipment they were installing. When we had any questions they took time to explain things to our satisfaction, especially when dealing with our elderly parents, who interrupted their work several times. The installers never became frustrated and displayed a professional approach to their work . To our surprise this very big job was completed on the same day. Prior to leaving the home the installer explained the thermostat and stayed even longer to ensure it was in working order(both the air conditioning and the heat (furnace). He also reminded us about the follow up maintenance. The only suggestion I have is that the company consider a senior discount as it was a high, but necessary cost for my parents.
I would definitely recommend your company to others.

Approximate cost of services:
$12,800.00
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Company Response

Thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided. Please let us know if there is anything else we can do. We sincerely appreciate your post.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Winnipeg Supply Service Experts

When you want a job done right, you call in the experts. At Winnipeg Supply Service Experts Heating & Air Conditioning in Winnipeg, we’re passionate about performing quality HVAC repairs and installations. We even put it in writing. Our 100% Satisfaction Guarantee demonstrates our commitment to upholding the highest level ...
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