Advantage Floor Care

Floor Laying & Refinishing
ON
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

89%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Advantage Floor Care

Average customer rating:
8.4 10 (19 reviews)

Sort by

Adam in Toronto
Adam in Toronto
0 reviews Ottawa, ON
0/10

Avoid Advantage Flooring at all costs

We hired Advantage Flooring to refinish our floors in July, 2019. The price was fair and they had good reviews online so we accepted a contract expecting everything to go smoothly. They provided us a quote about 10 days before we moved in and said the job could realistically be completed before we moved in. The job ended up being completed more than 3 weeks later leaving us without access to our living room or dinning room. The first few days before we moved in were lost due to scheduling issues on the contractor’s side.
Things got worse once I started dealing with the owner Jay. He would tell me that he had a crew coming in and give me a 3 hour window the night before, which was reasonable. They did not show up at least 3 times and many times they would show up very late and only do some of the work. The first guy who was sanding the floors actually quit mid job due to some issues with the owner. I spent so much time at working coordinating between the workers at my house and Jay who were never on the same page. My wife would leave the house every time work was supposed to be done with our baby to avoid fumes and sanding. Little progress had been made.

Finally we had a professional guy show up to our house towards the end of the job. He came on time and was very courteous. He was going to finish the sanding and apply 2 coats to the floor, with a final coat the next day. Unfortunately, as he even admitted, he had never used the type of coating for our floor (matte clear finish) and was unsure of how to apply it.

Honestly, if the floors looked good after all this, I would be able to get over the inconvenience of the whole experience. Unfortunately, it looks like it was done by amateurs. I don’t know if not enough product was applied or it was how it was applied, but you can see a glare in the light that shows it was not fully covered. The final results were very disappointing. The workers also scratched our freshly painted walls which I had to repaint and did not cover our vents before sanding.
We actually had an electrician come in our house and recommend a professional to redo our floors a week after they were done. My wife and I have completed most of the renovations for our fixer upper ourselves, surprisingly pretty successfully, without much past experience. I really regret spending $1,500 for this job as I feel I could have got better end results and saved myself this terrible experience.

Avoid Advantage Flooring at all costs.

Was this review helpful?
Company Response

Hi Adam,

We sincerely apologize for your experience with Advantage Flooring. At Advantage Flooring, we pride ourselves on satisfying all of our customers. If there is anything that we could do to improve your experience, please let us know.

scott in Toronto
scott in Toronto
1 review Toronto, ON
10/10

Home resending and staining

Dog really scratched up the hardwood over the last 8 years. Jay and his crew came out and the floors look amazing. Happy with the work and the price. Would have them totally again

Was this review helpful?
Company Response

Thank you Scott!! Doing your flooring project in Ottawa was a great joy!!

Ev in Toronto
Ev in Toronto
1 review Toronto, ON
10/10

Wood floor and stairs

Very happy with Advantage Flooring.
Very professional with scrupulous attention to detail.
Everything was explained beforehand. A detailed quote was prepared and posted online so there is no hidden costs or add-ons.
There was a mix of work that included:
- refinishing old existing wood flooring
- replacing tile in hallways and kitchen with new hardwood flooring that must match existing flooring
- new staircase to match the flooring
Jay, Ron, Dave, and the rest of the team did a fantastic job meeting all our requirements.
Any issues (colour mixing, imperfections, etc) were addressed immediately and without compromises.
I was especially pleased with the work ethic and the respect they showed to our house. Both thumbs up!

Was this review helpful?
Company Response

Thank you so much Ev! You and your family were great to the hardwood floors, rails and stairs for in Kanata. I am glad you are happy :)

ychaman
ychaman
1 review Kemptville, ON
10/10

Refinihing hardwood floors

I was very satisfied with the work It was complete in the allotted time as planned . I would recommend them.

Was this review helpful?
Company Response

Amazing to hear ! Thank you.

Steve
Steve
2 reviews Ottawa, ON
10/10

New hardwood floors

Advantage Flooring came in and gave us a very reasonable price on new flooring for our home in the Glebe. They leveled the floor, supplied unfinished oak hardwood flooring and finished them with a waterbased finish. They look amazing! The job was done on time and we are super happy with them. I would not hesitate to recommend them to anyone wanting a good job.

Was this review helpful?
Company Response

Thank you ! It means a lot that you were happy with everything!!

D&D in Ottawa
D&D in Ottawa
1 review Ottawa, ON
10/10

Refinishing Hardwood Floor

After more than 30 years in our home, we decided to remove the wall-to-wall carpet and refinish the original 65 year old oak flooring in the living and dining rooms. Jay and the crew from Advantage were fantastic from estimating the scope of the work, the removal of furniture and carpet, the sanding, staining and finishing of the floors. The floors look fantastic. Jay and all of the people who worked on this project were professional, courteous and knowledgeable. They worked with us and accommodated our requests. They were a pleasure to work with and we have no hesitation in recommending them.

Was this review helpful?
Company Response

Amazing to hear!! Thank you so much for the kind words!!

Theodora  in Ottawa
Theodora in Ottawa
1 review Ottawa, ON
10/10

My floors look incredible.

Jay and his team of professionals were amazing.

They understood my wants and needs and delivered just that.

I would highly recommend Advantage INC. to anyone looking to have their floors redone by a team of professionals.

Was this review helpful?
Company Response

Thank you so much for your business! It was a pleasure :).

Chris in Ottawa
Chris in Ottawa
1 review Ottawa, ON
10/10

Flooring

We have recently worked with Jay and the Advantage Flooring team and are very happy. The entire team was helpful, courteous and professional. The project was completed in a timely fashion and followed the budget set out. We wouldn't hesitate to recommend Advantage Floor.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

So wonderful Chantel!! Thank you for the kind words:).

Alex in Ottawa
Alex in Ottawa
1 review Ottawa, ON
10/10

Hardwood flooring repair

Had water damaged and needed flooring repair. They came and removed the wood and reinstalled the floor super efficiently and rapidly. Great quality-price. Definitely worth hiring for repairs and full flooring.

Was this review helpful?
Company Response

Thank you Alex! We aim to please:).

Scott in Ottawa
Scott in Ottawa
1 review Ottawa, ON
10/10

Hardwood refinishing

The quote from Advantage Flooring was very competitive with other contractor pricing, and Jay was very responsive, personable and professional. The work was done on-time and with care. We're very happy with the appearance of the hardwood, it looks like freshly installed red oak! Pertinent information regarding ongoing care and maintenance was provided once the final walk through was done. We're very happy with Advantage and would highly recommended them for hardwood refinishing.

Was this review helpful?
Company Response

Thank you so much Scott for the positive feedback! We at Advantage Flooring strive to make everyone as happy as we made you. Please make sure to follow our refinishing maintenance tips online so that your floors are looking new for as long as they can. We wish you all the best!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Advantage Floor Care

For more than a decade, Advantage Flooring has been supplying and installing top quality floors to both residential and commercial customers. No matter which product you choose from our excellent selection of hardwood, cork, bamboo or laminate flooring, you can be assured that we deliver excellent installation and service that ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Floor Laying & Refinishing pros in Gloucester?