We asked this company to install a rectangular shape patio with a little landing area under the stairs, a shed base and a little flower bed in between basement windowsill and patio edge.
We had communication issues like what we asked them to do vs. what they thought we asked them to do. This caused unexpected difference (to us) in the final bill. But we let this go because all was verbal and we didn't insist on getting a design sketch.
Another issue we had with them was them telling us "You can pay the rest with a credit card" when we were making a deposit, when they should/could have said "You can pay the rest with a credit card but add 3 % credit card service fee"
Overall, it wasn't a great experience.